General Manager - Chicago, United States - DineAmic Hospitality
Description
General Functions + Responsibilities- Meet restaurant operational standards by implementing productivity, quality, and customerservice standards; resolving problems; recommending system improvements.
- Support restaurant goals in all areas of operations to achieve the desired volume growth and optimum profit; Drive sales and repeat business by building rapport and establishing relationships with guests; Control costs by monitoring expenditures, identifying variances, and minimizing waste.
- Organize, run and supervise smooth and efficient daily shifts (including opening and closing shifts), ensuring an exceptional guest and employee experience; Maintain guest service by helping wait staff with table preparation and food delivery.
- Maintain ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service.
- Accomplish restaurant human resource objectives by selecting, orienting, training, coaching, counseling, and disciplining employees; Clearly communicate job expectations and developmental feedback; Adhere to and enforce policies and procedures; Ensure that all paperwork and documentation is completed accurately and on a timely basis.
- Monitor, address and document individual employee performance through ongoing feedback, positive recognition, formal performance reviews, coaching and, when necessary, disciplinary action up to and including
- Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations.
- Monitor and ensure the restaurant and the team's compliance with all Company and restaurant policies and procedures as well as all legal and regulatory requirements.
- Other duties assigned as needed
- At least 5 years of fullservice management experience in a highvolume restaurant required
- Experience managing multiple units and/or opening a new store preferred
- Bachelor's Degree preferred
- Proven track record of delivering results in a complex, fastpaced environment.
- Demonstrated leadership capability to build strong teams and achieve business goals
- Ability to plan and set goals and communicate direction to others.
- Valid Allergen, Sanitation and ServSafe Certifications required
- Competitive Pay
- Food and Beverage Discounts
- Medical, Dental and Vision Insurance Plans
- 401K + Discretionary Company Match
- Training, development & advancement opportunities and much more
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