Customer service representative in the field of credit management - Priddy, United States - Quantum Dynamics
Description
You provide qualified advice to your customers in close coordination with the customer service team. As a true team player, you are committed, flexible, and empathetic. With passion, you strive to always achieve the best solutions for your customers, making a significant contribution to customer satisfaction and company success.
What can you expect?
- You advise our customers in close coordination with the customer service team
- You take responsibility for portfolio management and initiate, monitor, review, and communicate contractual changes to contract partners
- You independently advise in the guarantee business and serve as a telephone contact for our clients from needs analysis to contractual implementation
- You enter and maintain data in our systems, including invoicing
- You take on other tasks as needed (e.g. project work)
- A workplace where you can be yourself and work-life balance is a lived reality
What should you bring?
- After completing your insurance or banking training, you have gained initial experience with credit insurance or guarantees at a primary insurer, insurance broker, or bank
- You are curious about a wide variety of tasks and opportunities and approach them with determination, structure, and creativity
- You are organized and stand out with your flexibility and teamwork
- You are used to successfully completing your tasks independently and
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