Mobile Health Vehicle Operator - Downey, United States - Kaiser Permanente
Description
Job Summary:
Under general supervision, safely and responsibly drives the Southern Californias Mobile Health Vehicle to and from its home location to a wide variety of locations throughout the Region.
Provides general reception, including answering the telephone, assisting patients in obtaining medical services, scheduling patients for medical appointments and collecting payments for services rendered.
Essential Responsibilities:
- Primary driver of (40ft) health vehicle. Vehicle pick up, delivery, setup, tear down, including onboard generator, septic and power, any and all electronic equipment, such as computer, printer, fax, etc., returning vehicle to designated facility at end of event.
- Ensures proper/timely scheduled maintenance of vehicle, including tracking maintenance.
- Maintains and checks equipment for malfunction and/or damage.
- Assist with initial problem identification and solution under the direction of a higher level resource.
- Responsible for inventory of RV includes electronic assets, equipment, supplies and other items associated with the RV. Interacts with members/patients to schedule appointments.
- Greets members and provides reception services.
- Collects payment for services rendered.
- Answers and returns telephone calls and messages.
- Provide excellent customer servicepatients, employers, staff.
- Prepare and process a variety of forms (i.e. AVS, offwork/ back to work, exchange of records).
- Works closely with clinical staff.
- Exhibits strong interpersonal skills.
- Stocks and supplies medical office materials (some lifting required, up to 75 lbs).
- Cleans and organizes vehicle (inbetween scheduled EVS).
- Fills and empties water/waste tanks.
- Performs fundamental IT troubleshooting.
- Travels within Southern California Region, including overnight stays.
- May perform other duties as required.
- SPECIAL JOB FEATURES: Starting and end times may vary.
Basic Qualifications:
Experience
- Minimum one (1) year of recent experience in a customer service environment.
- High school diploma.
- Class B CDL with Air Brake Endorsement (in the state where care is provided)
Additional Requirements:
- Knowledge of SCAL freeways.
Preferred Qualifications:
- Medical terminology Bilingual, English and Spanish
- Basic knowledge of computer hardware.
Notes:
- Must have flexible schedule
- Must be able to work registration/front desk
- Must be able to lift up to 35lbs
- Ca Drivers License in good standing and either Class A or Class B with Airbrake endorsement.
PrimaryLocation :
California,Downey,Downey Mobile Health Vehicle
HoursPerWeek : 1
Shift :
Day
Workdays :
Sun, Mon, Tue, Wed, Thu, Fri, Sat
WorkingHoursStart : 07:00 AM
WorkingHoursEnd : 04:00 PM
Job Schedule :
Call-in/On-Call
Job Type :
Standard
Employee Status :
Regular
Employee Group/Union Affiliation :
B01|SEIU|Local 399
Job Level :
Individual Contributor
Job Category :
Facility Services & Materials Management
Department :
Orchard MOB #D - Family Medicine-O/S Facilities - 0806
Travel :
Yes, 75 % of the Time
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