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Assistant in Customer Service and - Dodge City, KS, United States - Oceanic Ventures
Description
Die set - software engineering gmbh has been successfully operating as an IT service provider in the greater Nuremberg area for 20 years.
We are an IT system house with a focus on software development, support and administration services, development of our own products, as well as providing support to companies in the area of specialized personnel.
We value long-term partnerships with both our clients and employees.We are currently seeking a
Customer Support and Process Assistant (m/f/d) to join our team in
Nuremberg as soon as possible
Reference number:
S
Your responsibilities:
- Point of contact for internal and external business partners
- Clarification and forwarding of inquiries to the responsible colleague
- Support in team and department organization (preparing evaluations, SharePoint documents/pages, etc.)
- Assistance in process steps for prequalification and sales (contract creation, email correspondence, scheduling, logistics)
Your profile:
- Completed commercial training or equivalent knowledge
- Experience in customer service/program support and organization
- Excellent knowledge of MS Office and SharePoint
- Strong customer orientation, service readiness, and communication skills
- Willingness to conduct conversations and correspondence in English
Your benefits at set:
- Good opportunities for further education and a wide range of training courses
- A good mix of autonomy and quality support
- Payment for any accrued overtime
- Depending on the client company, a flextime model may be offered.