Parts Department Counter Position - Phoenix, United States - ABC Nissan

Description

Job Summary:

ABC Nissan Parts Department is seeking a highly organized and customer-oriented individual to join our team as a Parts Department Counter Person. In this role, you will be responsible for assisting customers with their parts needs, providing excellent service, and ensuring efficient inventory control.


Responsibilities:

• Assist Technicians with their parts inquiries and orders
• Provide accurate and detailed information about available parts, pricing, and availability
• Process customer orders through the Point of Sale (POS) system
• Maintain and update inventory records to ensure accurate stock levels
• Collaborate with the service department to fulfill parts requests for repairs and maintenance
• Handle cash transactions, including cash handling and providing change to customers
• Provide exceptional customer service by addressing customer concerns and resolving issues promptly
• Utilize bilingual skills to assist customers and employees who prefer to communicate in a language other than English
• Familiar with CDK is a plus

Experience:

• Previous experience in a dealership or retail environment 2 years preferred
• Strong math skills for calculating prices, discounts, and taxes accurately
• Excellent communication skills to effectively interact with customers and colleagues
• Ability to negotiate with customers to find mutually beneficial solutions
• Familiarity with inventory control processes and procedures

We offer competitive pay and benefits packages for our employees.

Join our team today as a Parts Department Counter Person and contribute to our commitment to providing exceptional customer service.

Note:
This job description is intended to provide a general overview of the position.


Pay:
$45, $64,595.56 per year


Experience:

Parts Counter: 2 years (required)


License/Certification:

• Driver's License (required)

Ability to Commute:

• Phoenix, AZ required)

Ability to Relocate:

• Phoenix, AZ 85014: Relocate before starting work (required)

Work Location:
In person