Sales & Customer Service Associate - Vacaville, United States - Massage Envy

Massage Envy

Verified Company

Vacaville, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:

Where Better Careers Begin
Massage Envy Vacaville

196 Nut Tree Parkway, Suite C

Vacaville, CA 95687

Do you have a passion for helping others? At the Massage Envy Vacaville franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.
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We are currently looking to fill a part time position (approx 15 hours). Must have a flexible schedule, be available one weekend day, and be a sales champion

Benefits:

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$16.00 / hour plus uncapped monthly bonus potential

Complimentary membership, services and discounts
Employee
referral bonus program
Employee Assistance Program
AFLAC Insurance options
A
flexible schedule for a better work/life balance
Continuous training and coaching on sales and customer service

Responsibilities:

_ Sales_

Sell Memberships to Massage Envy guests
Recommend upgrades and enhancements to members and guests
Inform members and guests of additional services we offer, such as skincare and total body stretch
Encourage homecare retail purchases based on service provider recommendations

_ Customer Service_

Greet guests and members as they enter the clinic

- efficiently and effectively check members in and out for appointments

Answer phones and proactively reach out to clients to book appointments and collect payment
Resolve customer issues through empathy, active listening and creative problem solving

_ Administrative_

Book appointments to achieve maximum schedule efficiency
Maintain client files and actively communicate client needs to service provider
Clean and disinfect common areas as needed
Complete all other duties assigned by management
Have previous sales experience and were successul in hitting targets
Are goal driven, informative, and charismatic sales associates
Are critical thinkers with excellent math and computer skills and the ability to multitask
Have great people skills and can establish positive relationships with guests
Have computer and cash handling skills
Are supporters of total body care with a general knowledge of massage and skin care services
Have a high school diploma (or equivalent)

Culture & Support:

Trained leadership that is invested in YOUR success
Award programs (like Sales Associate of the Year)
A caring community that strives to celebrate individuality and share knowledge

If you're ready to join a growing community with experienced professionals who share your same passion, we can't wait to meet you

ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each _individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted _for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set_by each franchisee and vary by location._

Salary:
$16.00 / hr + Commission