Texas Cares Project Coordinator - Austin, United States - Health & Human Services Comm

Health & Human Services Comm

Verified Company

Austin, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The Texas Cares Project Coordinator (PSVI), under the supervision of the Program Manager for the Texas Cares program.

This position performs highly advanced consultative and technical work, with some latitude for the use of initiative and independent judgment, for the development and implementation of the Texas Cares program.

Work includes assisting with project management, planning, tracking milestones and activities, compiling updates and reports, and coordinating meetings.

The PSVI will also gather and document business requirements, create business processes, support the Program Manager and team in the planning, execution, and completion of projects.

They will help streamline processes, manage resources, and ensure effective communication to keep projects on track. This is a hybrid telework position, with one day a week in office.

Other work includes providing support on communications, presentations and briefings, metrics reporting, risk management and mitigation, change management, lessons learned, and archiving project documentation. In addition, the PSVI will help develop, document, and maintain program processes and tools and ensure changes are communicated appropriately to all stakeholders.

Essential Job Functions:

(30%) Utilizes high-level project management skills to support the development and implementation of the Texas Cares program. This includes assistance with developing project plans, tracking milestones and activities, conducting research, and compiling updates and reports.
- (30%) Performs complex business analysis work including gathering, documenting, verifying, and validating business requirements, supporting facilitation of work sessions, and analyzing business processes to ensure requirements meet program needs. Reviews relevant program documents to analyze study findings, root causes, and program design processes. Conducts research to further program goals.
- (20%) Provides consultative services and technical assistance for program communications, presentations and briefings, metrics reporting, risk management and mitigation, change management, budget tracking, lessons learned, and archiving project documentation. Contributes to the development of a program outreach plan.
- (10%) Coordinates meetings with the team, management, stakeholders, and contractors by scheduling meetings, routing agendas, drafting meeting notes, and following up on project action items.
- (10%) Provides copy editing support for reports, memos, deliverables, and other documents. Assists with any additional projects and tasks as needed, including actively participating and/or serving in a supporting role to meet the agency's obligation for disaster response and/or recovery or the Continuity of Operations (COOP) activation. Such participation may require an alternative shift pattern assignment and/or location.

Knowledge Skills Abilities:

Knowledge of HHS programs, policies, and procedures; of the methods, principles, and practices of the agency.

Knowledge of project management methodologies and techniques.
Knowledge of process improvement and continuous quality improvement processes.
Knowledge of software platforms used to track projects.
Skill in communicating effectively orally and in writing and at presenting information publicly.
Skill in coordinating and collaborating across state agencies and divisions.
Skill in critical thinking, attention to detail, and prioritizing work effectively.
Skill in customer service and the ability to build and maintain professional relationships.
Skill in meeting coordination including facilitation and administration.
Skill in professional writing and copy editing.
Skill in synthesizing, analyzing, and evaluating highly complicated and technical information and translating it easily into clear and concise documents or presentations.
Skill in working proactively to develop creative and workable solutions to complex problems.
Ability to collaborate and develop effective professional relationships with coworkers and stakeholders.
Ability to develop work plans and organize work.
Ability to evaluate, analyze, and make innovative recommendations for operational improvements that increase efficiency, improve the customer experience, and provide recommendations.
Ability to exercise sound judgment in making critical decisions.
Ability to identify issues and effectively solve problems.
Ability to manage and track documents through the editing and approval process.
Ability to prioritize time and manage multiple project deadlines.
Ability to use sound judgment and make decisions impacting business operations.

Registration or Licensure Requirements:

Certification as a Certified Texas Contract Manager or obtain a CTCM within 6 months of hire.

Initial Selection Criteria:

Graduation from an accredited four-year college or university with major course work in a field relevant to the health and human services.

Experience may be substi