Human Resources Manager - Austin, United States - Embassy Suites
Description
City, State:
Austin, Texas
The purpose of the HUMAN RESOURCES MANAGER at the Embassy Suites Austin Central is to assist the General Manager in the overall management and administration of the human resources function.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Handle administration of new hire process, paperwork, and enter in HRIS in timely manner.
- Create and maintain associate files in an orderly, compliant and secure manner.
- Address any time keeping issues in the Kronos system.
- Address and respond to associate inquiries and issues immediately by tracking them and informing the General Manager.
- Addresses and resolves employee relations issues, involving corporate human resources when necessary.
- Advise department managers on employee matters, including disciplinary actions and performance evaluations.
- Place employment ads on various websites requested.
- Monitor worker's compensation claims, in conjunction with corporate risk department.
- Maintain and update bulletin boards in all associate areas and HR bulletin board.
- This position has a dotted line responsibility to the Vice President of Human Resources.
- Maintains regular attendance and is consistently on time.
- Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
- Performs any other duties as requested by supervisor.
DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE
To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Associate demonstrates ORGANIZATIONAL SUPPORT
- Associate follows corporate and hotel brand standards.
- Willing to take an unpopular stand if necessary when complying with policies.
- Observes and adheres to safety and security procedures, promoting a safe work environment.
- Seeks out new assignments and assumes additional duties when necessary.
- Identifies areas that would improve the operation and generates suggestions.
- Able to reach effective solutions, poses good questions, consults helpful resources, and does not stop at the first answer he/she comes across.
- Can be relied upon regarding task completion and follow up.
- Ensures work responsibilities are covered when absent.
- Takes ownership of all work performed and communicated.
- Completes tasks on time or notifies appropriate person with an alternate plan.
- Performs work with little or no supervision; works independently.
- Organizes resources, performs tasks, and coordinates with other functions to most effectively and efficiently perform work responsibilities and accomplish objectives on a timely basis.
- Manages assignments and responsibilities without becoming overwhelmed.
- Strives to increase productivity.
- Identifies and resolves problems in a timely manner, using intuition and experience to complement data.
- Develops alternative solutions.
- Works well in group problem solving situations.
- Gathers and analyzes information skillfully.
- Demonstrates knowledge of EEO policy and promotes a harassmentfree environment.
- Shows respect and sensitivity for cultural differences.
- Practices attentive and active listening with all employees.
- Actively participates in meetings, contributing ideas to improve the company.
- Solicits customer feedback to improve service.
- Personally demonstrates a commitment to customer service by anticipating and responding promptly to guest needs.
EDUCATION AND EXPERIENCE REQUIREMENTS:
- Bachelor's degree (B. A.) from fouryear college or university; and three to five years related experience and/or training; or equivalent combination of education and experience.
QUALIFICATIONS
- Ability to write reports and correspondence.
- Must be able to keep information confidential.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Proficient in HRI systems, time keeping system.
- Proficient at MS Word, Excel and Outlook.
- PHR certification preferred.
WORK ENVIRONMENT
The work environment normally entails the following:
- Indoor work environment
- Minimal to moderate noise levels consistent with hotel environment
PHYSICAL DEMANDS
During the course of performing the physical demands of thi
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