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- Updates patient demographics
- Verifies eligibility of insurance and obtains prior authorizations when required
- Processes paperwork, ensuring complete and accurate documentation
- Collects copayments and deductibles, and offers discounts for SP/GCHP according to hospital policy
- Answers phones and transfers calls
- Operates the central alarm system
- Maintains strict standards of confidentiality as required by HIPAA standards
- Provides front-line customer services; meets and greets visitors and directs patients through hospital areas
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- Minimum High School Diploma or GED
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- Familiar with medical terminology
- Basic computer skills
- Familiar with and/or able to use Microsoft Outlook
- Bilingual in Spanish preferred
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PATIENT ACCESS REPRESENTATIVE - Silver City, United States - Gila Regional Medical Center
Description
General Description:
The Patient Access (PA) representative is responsible for greeting and registration of patients that enter the Gila Regional Medical Center (GRMC).
The PA representative is responsible for gathering the correct demographic information, necessary billing information, and distributing the required regulatory information for all patients seeking treatment or testing in all departments.
S/he registers patients, verifies insurance, seeks authorizations when needed, and operates the central phone and alarm systems.Also expected to perform a number of clerical duties to assist the other departments in the day to day operations of GRMC.
Ability to perform said duties in a responsible and professional manner utilizing individual knowledge and skills as well as the knowledge of hospital and departmental policies and procedures.
All duties must be performed in compliance with approved standards of care and practice as defined by GRMC.Education/Experience:
NOTE:
Job description available upon request.
All required documents must be presented at time of hire.
EXTERNAL APPLICANT:
Employment is contingent upon successful completion of pre-employment drug and alcohol testing.
GRMC is an Equal Opportunity Employer.