Parts & Service Clerk - Silver City, United States - Wagner Equipment

Description

Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?Wagner Equipment Co.

offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence.

We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.

Benefits include:
Paid Time Off (PTO) Plan

• Up to 96 hours of PTO in your first year + 8 company paid holidaysMedical, dental, and vision insurance Life and AD&D InsuranceRetirement Plans 401K and Roth 401K , eligible employees can receive a company contribution up to 7%Tuition Reimbursement Employee Assistance Program (EAP)CEFCU
• Citizens Equity First Credit Union
• Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.

Additional


Benefits include:
Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.

The Parts and Service Clerk is responsible for supporting Parts or Service Department sales and operational functions by working with internal employees and customers in a manner that reflects the company's vision of working as "One Professional Team." Depending on the location, the Parts and Service clerk will perform some or all of the functions listed below.

Pay rate:
$ $26.46 per hourPay rate is dependent upon education & experience


Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Prepares and enters ordersEnters hose rebuild information as requiredApproves invoices as requiredExpedites back orders from Caterpillar as requiredPrepares miscellaneous reports and graphs as requiredAssists in the distribution of computer generated reports and all daily mailFiles discrepancy claims with all vendors and insures accurate claim settlementsPrepares Caterpillar and management reportsProvides back-up support for answering Parts Department phones, forwarding the phone to the proper person, or entering a Parts order for the customerProvides general clerical and staff support for Parts Management and Service Manager as requiredOpens, tracks, and inputs data to work ordersMaintains work order fields, including detailed maintenance of notes, parts, labor, etc.

Maintains records, logs, and filesDocuments approval/disapproval of repairsEnters, reconciles, and pays bills, including P-card and cash expensesCreates, checks, and mails invoices and reportsReviews work in progress reports to assure jobs are open no longer than neededOther administrative tasks as neededProvides back-up for various inventory control proceduresProvides back-up support for other parts department functionsReceives customer calls and walk in customers, obtaining all pertinent information needed to assistVerifies stock tagsAssists novelty customers, where requiredAssists with vendor returnsOther duties as assigned by managerPhysical Demands & Competencies:Standing, walking, talking, sitting, use of hands & hearingAbility to kneel or squatAbility to push or pull up to 50 poundsMedium work that requires lifting and/or moving up to 47 pounds or moreData Entry, telephone, reading/writing, reasoning, organizational, communication & math skillsBasic knowledge of Microsoft Word and ExcelSafety & Product KnowledgeRequired Education and Experience:High School Diploma or GEDPrior experience in a Parts Department preferred1-3 years administrative/clerical experience1-3 years customer service experience

Work Environment:
Noise: QuietIndoors

Other Duties:

Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR c)