Legal Office Team Leader Philadelphia - The Hartford

The Hartford

Verified Company

Philadelphia, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Team Leader Operations - LM08DE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies.

Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

Train, coach and develop staff to enable optimal job performance and the achievement of individual and professional goals
Ensure and monitor appropriate levels of productivity of the team
Provide direction, guidance, and training to new staff members
Evaluate, acknowledge, and manage performance of support staff
Ensure organizational and jurisdictional compliance with all required turnaround times, accuracy in the data input and quality of performance.
Collect, analyze and report out on metrics relative to direct reports of OTL and the PA SLO office as a whole.
Know and understand the document management process business requirements for inbound documents and scanning, maintenance of templates, and outbound documents
Knowledge and/or experience of both the WC and Tort practice in Pennsylvania as well as the tort practice in Delaware.
Conduct quality assurance checks in the PA SLO staff law office and monitor the number of requests for rescan and/or for originals, escalating any concerns to appropriate parties.
Assist team with requests for assistance including but not limited enhanced transcription services, the expanded use of OneDrive, SharePoint; maintenance and oversight of the PA SLO Staff Legal website, etc.
Demonstrate strong written and verbal communication skills, lead meetings and engage the team
Ensure organizational and jurisdictional compliance with all required deadlines, accuracy in the data input and quality of performance.
Create and support an environment that supports diversity, equity and inclusion, teamwork, ethics, and our work environment value
Improve on processes for greater efficiency and better work product
Demonstrate ability to be adaptable in a changing environment with shifting priorities
Provide team support with requests for assistance with vendors
Effectively allocate staff resources thru staff alignment in support of optimal legal support needs
Manage departmental expenses
Support onsite office needs ad hoc to our New Jersey Staff Legal office
Assist with recruitment and hiring of new support staff as needed
Support company initiatives including diversity and inclusion

QUALIFICATIONS:

Minimum of 8 years of experience in a law firm or legal department experience with both Tort and Workers compensation experience.
Previous management experience is strongly preferred, which may include direct team oversight, project work and/or training/mentoring experience
Working knowledge of the Pennsylvania Tort and Workers Compensation laws and/or court systems
Detail oriented with strong organization, prioritization, and analytical skills
College degree or equivalent work experience
Teamplayer with positive outlook and collaborative work style
Demonstrated ability to communicate complex information in a mentoring/training situation
Demonstrated thought leadership with the ability to influence positive outcomes
Strong computer proficiency with MS Office, MS Teams and other case management software

For full-time, occasional, part-time or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wifi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 5Mbps/30Mbps will be required.

To confirm whether your Internet system has sufficient speeds, please visit

from your personal computer.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market.

Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role.

The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.

The annualized base pay range for this role is:

$81,840 - $122,760

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age