Customer Service Lead - Torrance, United States - Phenomenex & Agela

Phenomenex & Agela
Phenomenex & Agela
Verified Company
Torrance, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Chromatography, the science of separation, affects the lives of almost everyone.

Phenomenex's chromatography products advance the future of scientific analysis and investigation, ensuring the quality of essentials like your food, water, shampoo, and even cold medication.

We strive to provide the best tools and resources possible to help scientists improve global health and well-being, including award-winning liquid chromatography, gas chromatography, and sample preparation products.

Be part of our global success, centered on a commitment to developing novel analytical chemistry solutions, unique marketing, and exceptional customer service and support.

Phenomenex is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

Do you want to work in a collaborative and inclusive team? Do you enjoy problem solving, the use of technology and critical thinking skills while helping customers?


What we'll get you doing:

  • Provide support to the Customer Service team with order processing, customer inquiries and expediting or fulfillment requests approved by department Manager and/or Director.

The essential requirements of the role include:

  • High School Diploma or equivalent (GED)
  • 23 Years of experience working with customer support
  • Understanding of the functionalities of an ERP system
It would be a plus if you also possess previous experience in:

  • 2-3 Years of PC skills in Microsoft Office and Database Management
  • Ability to manage multiple tasks and shift priorities
  • Strong commitment to quality, efficiency, and effectiveness
At Phenomenex we believe in designing a better, more sustainable workforce.

We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.

This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home.

Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Phenomenex can provide.


The hourly range for this role is $26-$28/hour_._ This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting.

We may ultimately pay more or less than the posted range. This range may be modified in the future.

This job is also eligible for bonus pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note:

No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.

The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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