- Prepare restaurant tables with special attention to sanitation and order
- Attend to customers upon entrance
- Present restaurant menus and help customers select food/beverages
- Take and serve orders
- Answer questions or make recommendations for complementary products
- Collaborate with other restaurant servers and kitchen/bar staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment
- Proven restaurant serving or waitering experience
- Impart to the customer warmth and graciousness, much as you would give a guest in your own home.
- Inquire throughout the course of the meal if the food, service, and dining atmosphere are to his/her satisfaction.
- Be thoroughly familiar with menu items and related materials.
- Clean and maintain all working areas and equipment.
- Complete designated side work efficiently and thoroughly.
- Use the suggestive selling method for building check averages.
- Assist in resolving any complaints, and communicate disgruntled customers to the appropriate supervisor.
- Hands-on experience in cashier duties
- Attention to cleanliness and safety
- Patience and customer-oriented approach
- Excellent people skills with a friendly attitude
- Responsible and trustworthy
- Be present for all staff trainings scheduled
- Show up to shift on time and ready to work
- Follow Downright grooming standards
- Perform all duties with no complaints from themselves or their co-workers
- High school diploma is a plus but not required
- Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to make periodical fast paced movements are required to go from one part of the property to others.
- Must be able to move, pull, carry, or lift at least 20 pounds.
- Must be able to occasionally kneel, bend, crouch and climb is required.
- Must be able to perform physical activities such as lifting, cleaning, and stooping.
- Must be able to stand, walk, lift, and bend for long periods of time.
- Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat.
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Lost Boy - Austin, United States - Downright Austin
Description
Job Description
Job DescriptionSalary: $7.25 plus tipsLost Boy & Co. | Restaurant Server
Miami based group, Lost Boy & Co, is launching an exciting new concept inside the rebranded Downright Austin hotel (formerly the Austin Sheraton). This renovated property promoting a lifestyle brand mixed with Lost Boy & Co's philosophies around storytelling through meaningful hospitality experiences promises to deliver a vibrant and exciting dining experience. Please visit us at for a glimpse at our style of bars and restaurants.
Who are you?
We are searching for servers who are ready to inspire our guests with genuine hospitality, upbeat personalities, positive attitudes, and a passion for going above and beyond for our guests. We want staff who thrive in an upbeat environment, are adaptable to change whether it's traditional service in the dining area, turning up their personality and energy in the lounge, able to read the room and vibe for private dining room experiences, or able to engage with our pool guests who are relaxing with their feet in the water. Most of all? You have fun while you work and your the type of person who has infectious and positive energy that rubs off on their peers.
Place of Work:
Downright Austin | Lost Boy & Co. Restaurant
701 E. 11th Street
Austin, TX 78701
Job Title:
Server
Responsible to:
General Manager/Assistant General Manager/F&B Managers/Supervisor
Main Duties:
Physical Requirements:
Note: This job description is not intended to be a contract for employment, and the employer reserves the right to make any necessary revisions to the job description at any time.
