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Customer Support Consultant - Westbrook, United States - Insight Global
Description
Job DescriptionInsight Global is hiring for a talented Customer Support Consultant to join a Veterinary Services and Diagnostics company. This would be joining the Business Services & Subscription team, which is continuing to grow to meet business demands.
This team is part of the Customer Success Virtual Operations division, a dynamic team that is focusing on improving the customer experience across all Veterinary Software billing functions.
This role will be performing a variety of customer service activities for internal and external customers, providing information, resolving issues and ensuring customer satisfaction.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:.
Skills and Requirements
Strong analytical skills with the ability to resolve issues
Data Analytic skill set, including basic to intermediate experience in excel (i.e., sum, v or x look up familiarity).
Exceptional attention to detail
Great written and verbal communication Experience in a Customer Support role supporting a SaaS application null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
