Asosiados Financieros - Miami, United States - MIGUEL MAS GENERAL SERVICE CORP
3 weeks ago
Description
Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Assist customers with product information, pricing, and order processing
- Upsell products and services to maximize sales opportunities
- Maintain accurate customer records and update information as needed
- Analyze customer data to identify trends and recommend improvements to enhance the customer experience
- Collaborate with crossfunctional teams to address customer concerns and ensure timely resolution
- Follow company policies and procedures to ensure consistent service delivery
Experience:
- Previous experience in a customer service role is preferred
- Excellent verbal and written communication skills in English
- Ability to communicate effectively with customers from diverse backgrounds
- Strong sales and upselling skills
- Proficient in data entry and computer systems
- Multilingual skills, particularly Spanish, are a plus
- Familiarity with phone etiquette and professional communication
To apply, please submit your resume along with a cover letter highlighting your relevant experience in customer service.
Tipo de puesto:
Medio tiempo, Comisión
Sueldo:
A partir de $2,000.00 al mes
Horas previstas: 15 por semana
Lugar de trabajo:
Viajar de manera regular
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