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    Conceirge and Hotel Ambassador - Fort Lauderdale, United States - Meyer Jabara Hotels

    Meyer Jabara Hotels
    Meyer Jabara Hotels Fort Lauderdale, United States

    1 month ago

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    Description
    2231 N Ocean Blvd, Fort Lauderdale, FL 33305, USA

    Req #1197
    Saturday, October 15, 2022
    Position Summary To ensure a hospitable and professional atmosphere throughout the entire property. Serve all guests while providing the highest level of service in an efficient, courteous, professional manner.
    A conceige ambassador attendant has superior guest service skills serving as support to front office and beverage departments. They are extremely motivated and are willing to go above and beyond to exceed guest expectations.


    Essential Functions:
    (Included but are not limited to the following)

    Complete all items on the daily checklist

    Complete all daily and weekly cleaning and organizational tasks.

    Attendance as scheduled is required.

    Greet guests upon entering the lobby with a sincere smile and welcome.

    .

    Facilitate the needs of the guest such as room reservations, upselling restaurant reservations, daily requests, etc.

    Learn the names and personally recognize our regulars.

    Possess the ability to anticipate the needs of guests, working to

    satisfy requests before they've even been made.

    Be very knowledgeable about the hotel & its services, local area, local events, attractions, sightseeing and cultural events

    Be able to prioritize job functions to best satisfy the guest.

    Provides the highest quality of service to guests at all times.

    PM shift Attendant must have alcohol knowledge

    Follow health, safety and sanitation guidelines for all products.

    Clean and maintain equipment and work area associated with the job function.

    Assist the restocking and replenishment of product and supplies as stipulated in the shift duties.

    Keeps the lounge running smoothly and does their best to make sure all guests leave satisfied.

    Have a thorough knowledge of emergency and life safety procedures, and follows all key control procedures.


    Wears proper uniform and nametag at all times in accordance with the standards of personal appearance guidelines in the employee handbook.

    Performs all other duties deemed necessary by management.

    Other functions:
    Bartending Skills
    Pool Attendant
    Receptionist


    Minimum position requirements:
    Ability to read and write as well as speak clearly in English. (High school diploma)


    Experience:
    Hospitality

    experiences

    F&B

    Knowledge a plus.


    Skills:
    Effective

    and clear communication skills.

    Professional

    and friendly hospitality skills.

    TIPs certification or

    other alcohol serves safe certification is required.

    Ability to

    work with high profile guests and their demanding needs.

    Able to

    multi-task and organize thoughts, and tasks within the same given time.

    Creative

    food presentation and cleanliness of lounge

    Embraces change in day to day tasks

    to create success

    Supports teamwork to achieve better

    results more efficiently

    Contributes and maintains an

    environment to go above and beyond to satisfy all guests

    Makes decisions on what is best for

    all stakeholders, our owners, guests and associates

    Ability to create distinctive,

    memorable experiences for your guests

    Comfortable with making empowered

    decisions

    Applies a leadership mentality and

    takes charge when necessary

    Physical job Requirements

    Continually

    moving at a fast pace.

    Continuous

    standing, bending and stretching for the full shift.

    Lifting

    dishes, cleaning, and moving tables when needed.

    Some heavy

    lifting

    Pushing and

    pulling of heavy carts


    Environment:

    Hearing:
    Must be able to hear guest requests.

    Vision:
    Must be able to greet guests.

    Speech:
    Must be able to explain hotel amenities

    and communicate with guests.

    Literacy:
    Must be able to read area information

    and communicate guest needs.
    2231 N Ocean Blvd, Fort Lauderdale, FL 33305, USA

    #J-18808-Ljbffr

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