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Area Manager II Erlanger, KY - Amazon
Description
Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Eligibility requirements
Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason, eligibility for this role will be limited to individuals who pass a security screening, as required by the FAA, DHS, and TSA (as applicable).
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable.
This position requires an employees full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon AIR personnel, third-party contractors, Airport personnel, cargo, and equipment. This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing.
Our Operations workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customers door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key Responsibilities and Job Elements:
Support, mentor, and motivate your team
Manage safety, quality, productivity, and customer delivery promises
Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations or air gateways include outside loading departments/ramp loading, and grocery locations include refrigerated environments)
Supporting all safety programs, OSHA and Air Carrier FAA compliance to ensure a safe work environment for all Associates
Work a flexible schedule (weekends and/or overnight shifts)
We are committed to developing a diverse workforce and we are even more committed to working with you to make that happen. Depending on the type of job, you will be required to engage in physical warehouse and ramp activities given reasonable accommodation. These activities include the following:
Lifting and moving material up to 49 pounds each
Bending, lifting, stretching and reaching both below the waist and above the head
Frequent walking in the building and around area; facilities are over a quarter mile in length
Standing and walking for up to 10-12 hours a day
Ascending and descending ladders, stairs, and gangways safely and without limitation
Working outside and in the aircraft cargo area
We are open to hiring candidates to work out of one of the following locations:
Erlanger, KY, USA
Basic Qualifications
2+ years of employee and performance management experience
Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
1+ years of performance metrics, process improvement or lean techniques experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
