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    Consultant, Central Pharmacy Solution Design - Atlanta, United States - Omnicell

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    Job Description

    Consultant, Central Pharmacy Solution Design

    The Consultant, Central Pharmacy Solution Design, is responsible for the maintenance of customer relationships in assigned accounts, maintain a high level of customer service at or above expectations, and demonstrating accountability for their part in the Omnicell Solution Design and Sales Process. The position serves as a clinical expert, product educator, and planner for Omnicell customers. The Consultant provides consultation to facilities considering or using Omnicell automation and software, throughout the customer journey, to ensure customer success. This position leads discussions and presentations with key stakeholders to address clinical issues and/or concerns, provide workflow assessments, build business case strategies, and offers the clinical value of the Omnicell solution.

    Responsibilities:
    • Engage in Solution Design pre-sale and work in tandem, post-sale, with Professional Services to enhance the customer lifecycle.
    • Serve as a Healthcare and Central Pharmacy expert and articulate the company's suite of services to customers.
    • Provide clinical and workflow expertise, to include Omnicell solutions and industry best practices.
    • Build the business case strategy and best overall technology solution for the customer. To include customer medication management efficiencies, meet KPI's and future vision.
    • Assist with providing Training & Education per guidance of Field Enablement
    • Support the development of best practices for medication management & technology adoption
    • Provide Continuity & Knowledge Transfer, pre-sale into Implementation
    • Serve as a resource to management and staff on the issues relating to hospital practice and, more specifically, the medication management process.
    • Act as a liaison between the Marketing department & the Sales organization in determining practice trends and providing feedback from the field to assist in new product development
    • Lead specific projects as identified by Leadership
    Required Knowledge and Skills:
    • Excellent interpersonal communication skills
    • Emotional intelligence
    • Executive Presence
    • Experience with healthcare-related technology desirable
    • Ability to travel 50-80% of the time
    • Experience with Automation, Robotics, SaaS products for the pharmacy highly desired
    • Director of Pharmacy experience highly desired
    Basic Qualifications:
    • B.S. in Pharmacy OR Pharm.D.
    • 8 or more years of experience in the healthcare industry
    #LI-MG2

    About Us

    Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider's most trusted partner by our guiding promise of "Outcomes. Defined and Delivered."

    Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.

    Our guiding principles inform everything we do:
    • As Passionate Transformers, we find a better way to innovate relentlessly.
    • Being Mission Driven, we consistently deliver on our promises.
    • Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.
    • Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
    • In Doing the Right Thing, we lead by example in ALL we do.
    We value creating an inclusive culture and a healthier world through ESG initiatives, Employee Impact Groups, learning, well-being programs, and more. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.

    About the Team

    Omnicell is dedicated to fostering a diverse and inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at

    At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.

    Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.


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