Customer Service - Woodstock, United States - Innovative Products of America, IPA Tools

Innovative Products of America, IPA Tools

Verified Company

Woodstock, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

*This job requires you to work from our offices in Woodstock, NY*A fast-paced and growing tools and equipment manufacturing company is seeking an intelligent, dedicated, reliable, and confident individual to join the office staff as a member of our Customer Service Team. This is a full time position, with the potential for growth within the company.

Job Summary:

Receive and direct incoming calls to the appropriate parties.
Assist with order entry, invoicing, and maintenance of customerrecords.
Prepare and execute literature mailings and sample requests.
Complete general clerical duties such as copying, scanning, and filing as needed.
Maintain office supplies and literature.
Proficient with Google Workspace and MS Office.
Confident and decisive; able to follow through with given tasks and make decisions when needed.
Adaptable; can handle changing tasks, expectations, and policies.
Efficient, punctual, and reliable.

Requirements:

High School diploma or equivalent
Experience performing clerical duties in a professional setting; prior experience in customer service preferred.
Strong written and verbal communication skills
Must have good computer skills and the ability to learn our manufacturing software, Sage 100
Must be able to type at least 50 WPM.
Organized, accurate, and attentive to detail.
The ability to be both selfdirected and to follow instructions

Pay:
$ $23.00 per hour

Expected hours: 40 per week

Benefits: