Intake & Support Services Coordinator - Beaumont, United States - Lamar University
Description
Position InformationPosting Number
Position Title
- Intake & Support Services Coordinator
FTE - 1.0
Position Type - Staff
Department - Strategic Initiatives and Community RelationsPosition Summary Information
Job Summary/Basic Function
About This Role:
This position will work with the Title IX Coordinator and focus on Title IX complaint intake and providing supportive measures to the Lamar University (LU) and Lamar Institute of Technology (LIT) communities, including: Developing and maintain intake process for Title IX reports and complaints, including organizing and maintaining records of reports/complaints that come to the Title IX Office and ensuring all reports are appropriately addressed according to LU and LIT policy Coordinating LU and LIT's efforts to provide supportive measures and interim safety accommodations for complainants and respondents, including working with various divisions of both institutions such as Student Affairs, Academic Affairs, Human Resources, and University Police.
What You'll Do
- Position Responsibilities
Key Competencies:
- Ability to effectively interact with different student and employee population.
- Ability to maintain confidentiality, discretion, professionalism, and integrity.
- Strong listening, interviewing, and counseling skills.
- Ability to communicate effectively with various institutional units and stakeholders.
- Excellent organizational and time management skills with the ability to prioritize workload and multitask while maintaining attention to detail.
- Strong problemsolving skills; ability to understand concerns of various University stakeholders to effectively facilitate the provision information and supportive services to students and employees.
- Clear, concise, and wellorganized writing.
- Demonstrated ability to drive results through individual efforts and influencing others, without authority over them.
- Ability to create and summarize detailed written reports.
- Ability to maintain, organize, and retrieve thorough and accurate records and reports, including efficient use of databases and other electronic information management systems.
- Ability to timely and appropriately respond to student and employee complaints and needs.
- Excellent customer service and relationship management skills with the ability to maintain a high degree of confidentiality, diplomacy, tact, and business acumen.
- Knowledge of federal and state antidiscrimination laws and University policies and procedures related to gender and other forms of discrimination.
- Accurately identify and manage potential conflicts of interest in consultation with the Title IX Coordinator, VP of Strategic Initiatives and Community Relations, and legal counsel.
- Ability to effectively navigate ethical complexity and conflicts of interest.
- Ability to remain composed, focused, and neutral in managing conflict and difficult situations.
- Communicate effectively via phone, video conference, and in person.
Physical Requirements:
Will be responsible for performing various administrative and clerical tasks to support the smooth operation of the
More jobs from Lamar University
-
Dean of Students
Beaumont, United States - 1 day ago
-
Assistant Director of Health Education Services
Beaumont, United States - 4 hours ago
-
Senior Facilities Maintenance Specialist, Sr
Beaumont, United States - 2 weeks ago
-
Campus Safety Officer
Beaumont, United States - 2 weeks ago
-
Financial Aid Specialist
Beaumont, United States - 2 weeks ago
-
Music Tutors
United States - 3 weeks ago