Sales Execution Manager - Jackson, United States - Natures Bakery

Description

The

Manager, Customer Engagement

role is responsible for cultivating and building strong relationships with key customers and supporting the sales lead with several customer-related deliverables.

Areas of responsibility include selling, strategy alignment/execution, analytics, forecasting primarily supporting the Walmart and Sam's Club business. The goal will be to drive revenue growth and enhance overall assigned customer performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Strategic Selling:
Partner with the sales lead to effectively build and maintain key customer relationships.
Develop and implement customer engagement strategies to enhance customer satisfaction and loyalty.
Collaborate with cross-functional teams to align overall business goals and objectives.
Analyze customer data and feedback to identify trends, insights, and opportunities for improvement.
Monitor and track key performance metrics related to customer engagement and satisfaction.
Leverage data tools, Power BI reports, syndicated data, and insights to identify sales trends, opportunities, and concerns. Provide actionable recommendations based on sales data analysis to drive revenue growth.
Develop and maintain sales dashboards and reports to track key metrics.

Sales Profitability and Efficiency:

Work closely with the finance and sales teams to investigate and reconcile customer deductions, ensuring accuracy and compliance with company policies.

Collaborate with customers and internal stakeholders to address issues related to pricing, promotions, and deductions, and implement solutions to prevent future discrepancies.

Maintain accurate records of customer deductions and communicate updates and resolutions to relevant teams and stakeholders.
Analyze trends in customer deductions to identify root causes and implement process improvements to minimize deductions and improve profitability.
Collaborate with sales lead, business development, and demand planning teams to develop accurate sales forecasts.
Identify factors affecting sales performance and adjust forecasts accordingly.
Use customer data tools to monitor customer inventory.

Sales Process Optimization:
Analyze current sales processes with assigned customers and identify areas for improvement.
Develop and implement strategies to streamline sales workflows and increase efficiency with assigned customers.
Execute best practices that can be shared across the organization.

Sales Technology Management:
Excellent proficiency in using and creating reports/tools through supplier tools and internal tools Power BI and Blue Planner.

Work cross functionally with internal teams to execute both new item innovation, distribution voids, and adjusting current item assortment to better improve efficiencies for both Nature's Bakery and the customer.

Ensure seamless customer experience from initial contact through post-purchase support.

Leadership and Development:
Represent sales in cross-functional meetings to ensure alignment with goals and objectives.
Special project assignments beyond daily role to include cross-functional projects with Business Development, Sales Finance, Marketing, and Operations teams.
Provide support to sales team members to help the broader sales team achieve sales goals and objectives.
Stay current on industry trends, best practices, and competitive landscape to inform customer engagement strategies.
Help foster a culture of continuous learning and professional development within the sales team.
MINIMUM REQUIREMENTS/QUALIFICATIONS
Bachelor's degree in business, marketing, or a related field; a master's degree is a plus.

At least 5 years of experience with proven experience in sales management, sales operations, sales analytics, or a related field.

Strong analytical skills with the ability to interpret complex data sets and derive actionable insights.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
Proficiency in sales technology tools.
Demonstrated leadership experience with the ability to grow into leading and developing a team.
Strategic thinking and problem-solving abilities with a focus on driving results.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
High level of attention to detail and accuracy.
As a young company, we have had the opportunity to shape, reinforce and live our five core company values daily:
Growth Minded.

You are incessantly curious, you believe career development is journey built on experiences, feedback and personal growth
Solutions-Focused.

You excel at both thinking and doing and have a track record of turning organizational objectives into actionable solutions
You thrive in environments where team members treat each other with respect and support one another, in fact you believe the best solutions emerge when you can engage in fact-based, low-ego discussions
Stronger Together.

Working as a team towards a common goal, we thrive on collaboration because we believe each of us has a unique perspective to offer
"Doing the right thing" guides you, it is the compass that guides every decision and action you take
***The duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and meet strategic objectives.
Nature's Bakery is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.

***Mars and its family of brands is committed to transparency and responsibility in how we handle the personal data entrusted to us by our customers and consumers. To learn more about our privacy policy please follow this link .
Do you now, or will you in the future, require sponsorship to be authorized to work in the country for the position you've applied?

• Do you currently live in the Bentonville, AR area?
• Do you have experience working with Walmart/Sam's Club?
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For government reporting purposes, we ask candidates to respond to the below self-identification survey.
Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Nature's Bakery's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.

Classification of protected categoriesis as follows:
A "disabled veteran" is one of the following: a veteran of the U.S.

military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S.

military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S.

military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S.

military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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