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Traver

    Shipping Clerk - Traver, United States - Family Tree Farms

    Family Tree Farms
    Family Tree Farms Traver, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionDescription:

    A Shipping Clerk will be responsible for fulfilling the customers' needs by utilizing various means of communication including email, phone, and face-to-face interaction.

    Responsibilities

    • Creates BOL's, COS, COO's any docs needed for outbound shipments
    • Check-in and out truck drivers ensuring drivers provide accurate load information
    • Communicate and ensure drivers clearly understand company policies
    • Interface with other departments as necessary (i.e., quality control, sales, purchasing, corporate)
    • Ensure outgoing shipments meet and match order requirements noted within the line items and special instructions
    • Provide exemplary customer service while delivering shipments to required customers
    • Accounts for sealed trailers upon arrival and departure
    • Ensure all documentation is accurate and pallet tags given to you by loaders match what was ordered
    • Maintain files and records of all inbound and outbound shipments to appropriate online databases (i.e., QuickBase, Famous, etc.)
    • Schedule appointments, answer phone calls, photocopy documents, scan, send emails, type documents, and enter data
    • Work directly with both federal and county inspectors during the inspection process
    • Handle multiple inquiries and requests from internal and external customers
    • Ensure proper documentation is given to truck drivers transporting export orders and email or scan documents to border officials
    Requirements:

    Education and Experience

    • High School Diploma or GED equivalent preferred
    • Previous Shipping Clerk experience required
    • Experience and other training or certification may be substituted for education

    Skills

    • Ability to perform repetitive tasks while sitting or standing for extended periods throughout the workday
    • Able to work in a fast-paced environment while maintaining attention to detail
    • Ability to maintain a high level of physicality for prolonged periods of work sitting or standing
    • Bilingual in Spanish a plus
    • Strong computer skills
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