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    Assistant Community Manager - St Charles, United States - Red Tail Residential

    Red Tail Residential
    Red Tail Residential St Charles, United States

    4 weeks ago

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    Description


    Job Title: Assistant Community Manager - Multi-Site

    Company: Red Tail Residential

    Location: St.Charles, Illinois

    Status: Full Time, Non-Exempt

    Pay: $22/hour, plus potential delinquency bonus, renewal bonus and other incentives

    Supervisor: Community Manager, Multi-Site Community Manager, Area Support Community Manager, Senior Community Manager

    Benefits:

    We offer a competitive compensation package with Company paid employee only health insurance, vacation and sick time, Company paid holidays, life insurance, and employee discounts

    Job Description:

    This position involves delivering exceptional customer service, keeping deliquency below 1%, moveout inspections, make ready inspections, help with managing lease renewal offeres, approvals of applictaions, conducting market surveys, and handling various aspects of leasing, including showing, processing applications, and managing move-ins. The responsibilities also include daily updating of unit availability, processing maintenance work orders, adhering to operating procedures and policies, and managing collections in accordance with company standards. The role extends to clerical and phone support, maintaining resident files for accuracy, and overseeing move-in appointments and inspections to meet Trinity's standards. The candidate must demonstrate the ability to resolve resident complaints, conduct move-out inspections, and manage deposit accountings with Community Manager approval. Maintaining accurate account records, including NSF's, rent allowances, concessions, rent increases, and other management-approved transactions, is essential. Additionally, the role encompasses performing tasks or duties as assigned by the Supervisor.

    Special Requirements:

    Physical demands:
    • The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The employee may occasionally be required to climb. Specific vision requirements include the ability to use close vision, distance vision, color vision, depth perception, and the ability to adjust focus. The employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed.
    Attendance/Travel:
    • This position is a full-time position and may require the availability to work some nights, weekends, and occasional holidays. The position also requires regular attendance and active participation/planning at company functions and events.
    Essential Functions:

    Skills include an excellent ability to address the needs of residents, prospects, and vendors. Other essential skills include but are not limited to:
    • Handle high stress situations effectively.
    • Exhibit strong leadership skills.
    • Excellent communication skills
    • Superior collection skills
    • Administrative and organizational skills
    • Time management skills and ability to prioritize wisely.
    • Customer service orientation
    • Strong sales background
    • Knowledge of state law as it relates to fair housing.
    Qualifications:

    Computer Skills:
    • Intermediate computer and Internet knowledge
    • Intermediate knowledge of MS Word, Excel, and Outlook
    • Prefer knowledge of the following software programs: Yardi, Voyager, CRM
    Learning and Development:
    • Maintain a commitment to ongoing professional development and career growth through our company's continuing education programs.
    Education:
    • High school education or equivalent is required.
    • CPM, CAM, RMP, or CMCA Certifications are preferred but not required.
    • Accurately perform intermediate mathematical functions and use all on-site resident management software functions.
    Professional Experience:
    • Two years of experience in residential Community management in the Multifamily Industry is required.
    Northshore Personnel Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

    EOE Statement
    We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

    Position Requirements

    Full-Time/Part-Time
    Full-Time

    Shift
    Various Shifts

    Position
    Assistant Community Manager

    Exempt/Non-Exempt
    Non-Exempt

    Location
    View at St. Charles

    About the Organization
    WWW.RTRESI.COM

    This position is currently accepting applications.
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