Stabilization Case Manager - Framingham, United States - South Middlesex Opportu
Description
Stabilization Case Manager - Travels
Summary:
Provide case management services to assigned clients transitioning from emergency shelter into short term housing. Case management includes initial and ongoing assessment with regular follow up and referrals/linkages to community-based services. The target population is formerly homeless/chronically individuals with substance use disorders/disability.
Follow policies and procedures provided by program funders, Department of Public Health and the Executive Office of Housing and Livable Communities.
This is a dual program position; service hours are split according to the contracts.Why Work for SMOC?
- Work/life balance and a 35hour work week.
- Paid Time Off: All fulltime employees can accrue up to 3 weeks of vacation, 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
- Employer Paid Life Insurance & AD&D and Long-Term Disability after 6 months of employment.
- Two Comprehensive Medical Plans with HRA Employer costsharing and 79% of premiums covered by the Employer.
- Dental w/ Orthodontic Coverage with 75% of premiums covered by the Employer
- EyeMed Vision Insurance
- 403(B) Retirement Plan with a company match on day one.
- Additional voluntary benefits including additional Term and Whole Life Insurance policies, Accident Insurance, Critical Illness, and Short-Term Disability.
- Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.
Primary Responsibilities:
- Provide case management services for clients exiting emergency shelter systems in an effort to successfully transition to enhanced selfsufficiency.
- Establish a stabilization plan with each individual.
- Provide related information and referrals to communitybased resources including Fuel Assistance, Food Stamps, food pantries, and other services that can assist the client in the maintenance of sustainable housing.
- Coordinate all services required by the service plan.
- Work collaboratively with other SMOC staff on housing and employment search and stability as indicated in the service plan.
- Establish a respectful relationship with clients and schedule regular home visits to monitor the service plan.
- Maintain weekly contact and reassess, evaluate and document adherence to the service plan on a regular basis.
- Support clients in their continued economic development planning.
- Assist clients in establishing positive relationships with the landlord. Provide monthly communication where necessary and mediate any conflict. Advocate in Housing Court.
- If the tenancy is endangered for any reason, ensure that the client resolves the issue and retains the tenancy or assist the client in finding a sustainable housing alternative instead of returning to shelter.
- Maintain up to date case notes, telephone contact log and referrals to communitybased services. Enter all client data into the required database(s) on a daily basis.
- Participate as a member of the Case Management team, attend all team meetings.
- Conduct groups and workshops related to the clients' needs as appropriate.
- As a mandated reporter, understand the requirements under 51A and report child incidences in accordance with agency and state requirements.
- Assist clients in arranging appointments and transportation.
- Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
- Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas.
- Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.
- Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.
- Other duties as assigned.
Knowledge and Skill Requirements:
- Bachelor's Degree preferred, or a minimum of three year's experience in Human Services or related field.
- Minimum oneyear assessment, advocacy and case management skills.
- Sensitivity to lowincome people of diverse backgrounds.
- Ability to work independently
- Good written and verbal communication skills.
- Bilingual preferred.
- Must have valid driver's license, reliable transportation and meet insurance standards.
Organizational Relationships:
Directly reports to Program Supervisor or Manager. Direct reports of this position are none.
Physical Requirements:
Ability to drive a vehicle. Ability to ascend and descend stairs in residences.
Working Conditions:
Some travel via employee's personal car is required.
As part of the responsibilities of this position, the Stabilization Case Manager - travels will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services.
A successful background check is required.Mo
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