Security Dispatcher - Gardena, United States - YK Solutions, LLC
Description
About the Company:
American Guard Services Inc. is an accredited, and highly regarded security protection firm founded in 1997.
We provide exceptional security services throughout the United States, and as an industry leader, our full-service security firm is nationally known and continues to grow at a significant pace.
Our goal is to support, assist, and help facilitate top security to our valued clients.We pride ourselves in safety, and professionalism, which we accredit to our quality-of service training programs, specialization in command post and terminal operations.
This makes us a full-service commercial and personal security firm that cannot be compared to others. American Guard Services Inc. consciously promotes an atmosphere of "trust and inclusiveness." Our people are the most important part of our success. We focus on creating an employee experience that is aligned with our mission — TRUST. STRENGTH. EXPERIENCE. SERVICE. and LOYALTY — starting with being a dynamic and great workplace.WHAT WE ARE LOOKING FOR:
Dispatcher
WHAT YOU WILL DO AS A DISPATCHER
- Answer incoming calls and operating a computer dispatch system.
- Track security officers' clockin and clockout times and update information on management software
- Ensure all shifts that need coverage are filled
- Resolve issues that arise during the shift
- Incident reporting
- A security dispatcher should be able to explain any nuances or special requirements related to each job site and shift so the assigned guard can fulfill its patrols and or duties appropriately.
- Visually monitoring a CCTV system
- Report and summarize a passdown at the end of every shift
SKILLS AND QUALIFICATIONS
- 2+ years as a dispatcher, security or any other service related industry required
- Multitasking abilities
- Must be a great problem solver and quickthinking
- Teamplayer
- Great communication & customer service skills
- Data Entry & experience using Excel/Google Sheets
- Documentation
- Must be capable of managing a high volume of inbound and outbound calls
- High school diploma or equivalent
- Must be at least 18+ and older
American Guard Services is proud to be an Equal Opportunity Employer:
, with option of overtime
Pay:
Starting $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Onsite, 56 days every week
- 8 hour shift, 4048 hours every week
- We have all shifts
- Day, Swing, Grave
- Weekends
Pay:
From $19.00 per hour
Expected hours:
per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Physical setting:
- Office
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Experience:
- security dispatch: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
Work Location:
In person
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