- Provide a warm welcome and ensure each guest in your assigned section of the restaurant receives prompt, outstanding service.
- Reconcile any guest complaints to the satisfaction of the customer.
- Be familiar with and reinforce company policies, procedures, standards, and guidelines.
- Help recruit, train, and monitor performance of team members according to company policies and procedures, providing correction and disciplinary action as necessary.
- Supervise a busy floor and lead team members by example to promote a positive, upbeat work environment.
- Follow cash-handling and reconciliation procedures of the restaurant.
- Delegate tasks to team members in cleaning and organizing the restaurant, including dining areas, service stations, front of house, and employee areas.
- Perform opening and closing tasks to ensure smooth operations.
- Bridge communication between front of house and back of house team members and provide assistance to Kitchen Managers and General Managers where needed.
- At least 2 years of restaurant management experience.
- Availability during days, evenings, weekends, and holidays.
- Strong skills in communication, organization, leadership, and kindness.
- Proficient in food and beverage safety and service techniques.
- Ability to supervise employees effectively and ensure positive guest experiences.
- Cash-handling skills and knowledge of POS Systems (Squirrel preferred).
- Competitive base pay.
- Restaurant closure on Thanksgiving, Christmas Eve, and Christmas Day.
- Health insurance after probationary period*
- PTO accrual after probationary period*
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Restaurant Floor Manager - New Buffalo, United States - The Stray Dog Bar & Grill
Description
Job Description
Job DescriptionJob Title: Restaurant Floor Manager
Job Type: Full-time, seasonal and year-round
The Stray Dog Bar & Grill is looking for a passionate and experienced Restaurant Floor Manager to join our team The ideal candidate will be team-oriented, hardworking, and ready to lead by a positive example. Pay is commensurate with experience.
Essential Functions and Duties:
Required Skills and Abilities:
Job Benefits:
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I certify that I have personally completed this application. I declare that the information provided in this employment application is true and complete and I understand that any false information or significant omissions may disqualify me from further consideration for employment and may be justification for my dismissal from employment if discovered at a later date. I agree to immediately notify this company if I should be convicted of a crime while my job application is pending or during my employment, if hired.
I understand that I shall be required to provide documentation establishing my legal authorization for employment within the first three days of my employment.
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I authorize this company, if applicable, to request a copy of my credit report, motor vehicle driving record, and any other investigative report deemed necessary through various third party sources. As required by law, upon request within a reasonable period of time, I will be notified as to the nature and scope of such investigations.
If applicable, I also agree to submit to any drug test required of me, whether prior to my employment or if employed by this company at any time thereafter.
At-Will Employment Agreement
I understand and agree that nothing contained in this application, or conveyed during any interview is intended to create an employment contract between the company and me. In addition, I understand and agree that if you employ me, in consideration of my employment, my employment and compensation will be at-will, for no definite period of time, and may be terminated at any time, for any reason, or for no reason at all. I understand that only the company's managing member is authorized to change the employment-at-will status and such a change can only be done in writing. I have read, understand, and agree to the above.
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