Front Desk Specialist - Kingston, United States - ONS MSO LLC

ONS MSO LLC

Verified Company

Kingston, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Front Desk Specialist

Onsite:
Kingston, NY

Hours:
Monday

Friday 8:00am4:30pm

Who we are:

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future.

As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care.

Rooted in the 100-plus-year legacy of its founding partners, the network spans the Northeast with 128 physicians, over 1100 employees, and 28 locations from Connecticut, New York, and Massachusetts

At Orthopedic Associates of Dutchess County we believe our employees are our greatest asset. We believe in hiring the best people and cultivating a winning team. Investing in our employees' future success is investing in our future success.

We hire both experienced medical staff as well as those just starting out in the field looking for an opportunity to learn a profession.

We promote from within whenever possible because we know our staff are highly trained and guided towards success

What you'll do:

Responsibilities/Duties:

Greet all patients and office guests
Checkin and checkout all scheduled patients
Enter and verifying patient demographics and insurance information
Educate patient about insurance coverage, in network vs. out of network benefits
Ensure that necessary paperwork is complete and on file (i.e. Insurance forms, insurance referrals, authorizations and/or waivers, specialist packets/forms)
Ensure proper registration and billing documents are reviewed and signed off on by the patient/responsible party
Obtain or create electronic medical record number; enter into PM system
Direct patients to radiology as indicated on appointment notes by the medical assistant
Address patient balances at time of service, set up payment plans when appropriate
Collect and enter patient payments
Schedule appointments
Notate cancelled or rescheduled appointments
Follow Patient No Show/Cancellation Policy
Review and update eligibility
Print and verify day end review
Submit daily payment collection reports
Balance daily receipts against TOS report
Accept and review patient disability forms and/or medical records requests for completion/accuracy, notifying patient of processing time
Release records to patients once requests have been fulfilled
Enter charges and payments for medical records requests filled directly by our office
Accept labs from outside facilities, date stamp and forward to clinical staff
Sign for all incoming deliveries (i.e. Fed Ex, USPS, Air Borne Express )
Open and close office prior to and following business hours
Assist patients and/or family members with any requests
Maintain a professional work atmosphere by behaving and communicating in a manner that gets along with patients, physicians, coworkers and administration
Any and all other duties as assigned by the office manager

Who you are:

Qualifications:

Minimum of 1 year prior authorization experience required
Knowledge of Orthopedic procedures help but not essential
Knowledge of Worker's Compensation prior authorization guidelines
Polite telephone etiquette and good communication skills (written and oral)
Computer literacy skills preferred, including practice management software, EMR, Microsoft Word and Excel.
Detail Oriented and strong organizational skills preferred
High school diploma or equivalent

What we offer:

Excellent growth and advancement opportunities
Dynamic environment
Access to a diverse network of practitioners
Broad infrastructure of tools and programs to enhance the employee experience
Competitive Compensation
Generous PTO
Benefits package: health, dental, vision, 401(k), etc.

_ We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as "protected characteristics")._
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