Barista/cashier $13.00 + - San Antonio, United States - Hotel Emma

Hotel Emma

Verified Company

San Antonio, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Adhere to all company protocol behind the bar and at front of house, while maintaining a clean and organized workspace.

Uphold company standards regarding merchandising, inventory and rotation of store products
Prepare and serve beverages that adhere to company's quality standards, ensuring that they reflect company recipe and presentation standards.
Complete required training modules; Baristas are required to complete additional training modules, as well as participate in tasting to further product knowledge.
Educate customers and staff on all products offered
Assist in the training and development of new staff members
Demonstrate an ongoing pursuit of education, training and industry trends
Ensure customers are warmly received and welcomed; engage the customers in a sincere and friendly manner, including greeting customers with a smile, thanking them for their patronage, and preparing drinks in an expedient manner
Respond to questions, orders, and concerns with patience, confidence, and professionalism
Engage customers about their drink preferences and tailor suggestions accordingly
Facilitate easy dialogue with customers regarding other product offerings, including whole bean coffee, tea, food offerings, merchandise, as well as any current promotions

Experience:

1 to 2 years food service industry preferred. Completion of required Local Coffee barista training modules.

Qualifications:

Ability to multitask efficiently while maintaining attention to detail
Ability to maintain a pleasant disposition and sense of urgency with helping customers
Demonstrate a passion for coffee
Maintain a calm demeanor during periods of high volume
Outstanding interpersonal and customer service skills
Ability to work well on a team while remaining flexible enough to work with mínimal guidance
Clear communication skills, and able to take direction
Strong espresso bar, and coffee preparation skills

Working Conditions
/Physical Demands**:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Ability to lift up 50 pounds. Prolonged standing, pushing, stretching, bending and kneeling without restrictions. Schedule will reflect business demands. Long and unusual hours on occasion.