Office Manager - Pearland, United States - Two Maids, Pearland

Description

The objective is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety.

The duties and responsibilities include managing all day to day activities within the office location and provide the necessary leadership, planning, organization and training necessary to achieve the stated objectives in sales, cost control, employee retention, customer satisfaction and cleaning quality.

• Embrace and adhere to Two Maids General Standards
• Understand all policies, procedures, specifications, guidelines and training programs
• Oversee and administer all personnel decisions; including hiring, disciplinary and motivational tasks
• Directly involved in all training activities; including New Hire Orientation
• Provide high level customer service
• Provide scheduling and customer relations management (CRM) using the company software system
• Report, distribute and monitor all team member compensation
• Process debit and credit card payments
• Ensures quality control of all team members; including house cleanings and office functions
• Storage and organization of all Customer and Team Member records
• Monitor and manage cleaning equipment/supplies and office equipment/supplies
• Manage Information Technology (IT) infrastructure
• Provide on the ground marketing support involving direct contact with the local community
• Maintain and ensure office cleanliness

• Must be 21 years of age or older.
• Must be available for employment from 7:30 AM 4:30 PM, Monday-Friday
• Must be able to communicate clearly, efficiently and have the ability to motivate a team
• Must have a safe and well maintained automobile
• Must have basic knowledge of Microsoft Excel, Word and Outlook
• Must possess basic math skills for payroll management
• Must possess high school diploma or higher; College degree preferred
• Must satisfactorily complete a nationwide criminal background check

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• Monday to Friday

• Pearland, TX: Relocate before starting work (required)