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Care Concierge - Riverview, United States - AdventHealth West FL Ambulatory
Description
All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Our promise to you: Joining AdventHealth is about being part of something bigger.
It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit.
AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.Schedule:
Mon-Fri 8:30-7:00
The value you'll bring to the team:
Serves as a brand ambassador for the Care Pavilion, enlivening our Mission, Vision, Values, and Service Standards; serves as a liaison between consumers and AdventHealth entities Engages with other Care Pavilion services lines to encourage AdventHealth's Service Standards of Love Me, Make It Easy, Keep Me Safe, and Own It as well as the Care Pavilion services standards.
Proactively guides consumers through their Care Pavilion experience, providing information about services, hours of operation, and highlighting features, events, engagement tools, etc.
Assists consumers in the scheduling of appointments if needed and maintains knowledge of scheduling policies and procedures. Greets consumers as they enter the facilities. Offers assistance, as needed and appropriate to the consumer. Offers warm handoffs between team members and departments.The expertise and experiences you'll need to succeed:
Minimum qualifications :
High school graduate with 2-years of healthcare experience or 2-years of hospitality experience Or Associate degree with 1-year of healthcare experience or 1-year hospitality experience Must maintain current BLS certification.
If certification is not current at time of hire, employee must obtain a valid card within their first ninety daysWe are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
