- 4-7 years of experience in Help Desk / Technical support roles
- Strong problem-solving skills with a good understanding of computer systems and other tech products
- Excellent verbal and written communication abilities
- Provide technical support for computer systems, hardware, and software
- Must have strong technical knowledge and excellent communication skills
- First point of contact for end users reporting technical issues
- Provide technical support for hardware, Operating Systems, and applications
- Maintain call quality and response times
- Log all incidents and requests in the ITSM tool
- Create a positive end user experience
- Identify major incidents and contribute to Knowledge Base development
- Good communication skills
- Flexibility to work from the office
- Basic Networking, VPN, and Active Directory Skills
- OS - Windows 7, Windows 10, Mac OS X
- Outlook 2007, 2010, 2016
- Hands-on experience with ITSM tools like ServiceNow
- Comprehensive Medical, Dental, Vision coverage
- 401(k) Plan with Company match
- Life Insurance and Paid time off
- Paid Paternity and Maternity Leave
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City of Scottsdale Scottsdale, United States**City of Scottsdale**: · **Traffic Engineering and Operations Manager**: · **SALARY** · - $105, $152,692.80 Annually · **LOCATION** · - Scottsdale, AZ · **JOB TYPE** · - Full-Time Regular · **JOB NUMBER** · - FY · **DIVISION** · - PUBLIC WORKS · **DEPARTMENT** · - TRAFFIC ENGIN ...
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Network Operations Engineer - Scottsdale, United States - LTIMindtree
Description
About Us:
At LTIMindtree, we are all about reimagining business models, driving innovation, and maximizing growth through digital technologies. Our team of nearly 90,000 professionals in over 30 countries works to deliver superior outcomes for our 700+ clients worldwide. Join us on this exciting journey of transformation!
Job Title:
Service Desk Engineer
Location:
Scottsdale, AZ (Onsite)
Certification Requirement:
ITIL Foundation, Windows 10 Configuration.
Job Description:
Responsibilities:
Preferred:
Technical Skills:
Office:
MS Office, Office365
Browser:
IE7 & IE8, Mozilla, Safari
Benefits and Perks:
Disclaimer:
The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer committed to workplace diversity with various employee benefits.
Join us today and be part of our dynamic team in Scottsdale, AZ, driving innovation and excellence in technical support!
