Program Associate- Cardiology - Washington, United States - Children's National Hospital

Children's National Hospital
Children's National Hospital
Verified Company
Washington, United States

1 day ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Description


Performs administrative and secretarial responsibilities to support the manager and other staff members in a challenging and fast-paced work environment.

Performs duties of a confidential nature. Works under general guidance and supervision.

Responsibilities may include communication and coordination with all levels of internal and external customers, receiving and screening calls, correspondence and/or visitors, making travel and meeting arrangements, preparing correspondence, documents and reports as needed.


Qualifications

Minimum Education
High School Diploma or GED (required)


Minimum Work Experience
1 year Related experience (required)


Required Skills/Knowledge
Excellent analytical skills

Demonstrated proficiency using Microsoft Office including Excel

Excellent written and verbal communication skills

Strong organizational skills.


Functional Accountabilities

Administrative Support

  • Manage daytoday administrative functions for designated Program such as organizing and maintaining department files and records, performing complex clerical duties and analytics, supply and equipment orders, etc.
  • Assist with all levels of internal and external customers, receive and screen calls, correspondence and/or visitors, make travel and meeting arrangements as needed.
  • Serve as a communication link to other CNHS departments, (e.g. coordinate and schedule office appointments, meeting and conferences, etc.).
  • Independently research, develop, and compose presentation materials and speeches in a variety of settings.
  • Identify and understand issues, problems, and opportunities; determine potential courses of action and develop appropriate solutions

Program Coordination

  • Routinely coordinate and facilitate solutions with internal and external organizations and constituents.
  • Maintain designated Program finances such as government reports, charge sheets, and contact with charge entry professionals, etc.

Safety

  • Speak up when team members appear to exhibit unsafe behavior or performance
  • Continuously validate and verify information needed for decision making or documentation
  • Stop in the face of uncertainty and takes time to resolve the situation
  • Demonstrate accurate, clear and timely verbal and written communication
  • Actively promote safety for patients, families, visitors and coworkers
  • Attend carefully to important details practicing Stop, Think, Act and Review in order to selfcheck behavior and performance

Organizational Accountabilities

Program Knowledge

  • Maintain understanding and awareness of program services, policies, procedures, laws, rules, and regulations.
  • Explain and interpret program information to clients/customers and staff.

Organizational Commitment/Identification

  • Partner in the mission and upholds the core principles of the organization
  • Committed to diversity and recognizes value of cultural ethnic differences
  • Demonstrate personal and professional integrity
  • Maintain confidentiality at all times

Customer Service

  • Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

  • Demonstrate collaborative and respectful behavior
  • Partner with all team members to achieve goals
  • Receptive to others' ideas and opinions

Performance Improvement/Problem-solving

  • Contribute to a positive work environment
  • Demonstrate flexibility and willingness to change
  • Identify opportunities to improve clinical and administrative processes
  • Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

  • Use resources efficiently
  • Search for less costly ways of doing things

Organizational Accountabilities (Staff)

Organizational Commitment/Identification

  • Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication

  • Demonstrate collaborative and respectful behavior
  • Partner with all team members to achieve goals
  • Receptive to others' ideas and opinions
Performance Improvement/Problem-solving

  • Contribute to a positive work environment
  • Demonstrate flexibility and willingness to change
  • Identify opportunities to improve clinical and administrative processes
  • Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility

  • Use resources efficiently
  • Search for less costly ways of doing things
Safety

  • Speak up when team members appear to exhibit unsafe behavior or performance
  • Continuously validate and verify information needed for decision making or documentation
  • Stop in the face of uncertainty and takes time to resolve the situation
  • Demonstrate accurate, clear and timely verbal and written communication
  • Actively promote safety for patients, families, visitors and coworkers
  • Attend carefully to important details practicing Stop, Think, Act and Review in order to selfcheck behavior and performance

Primary Location:
District of Columbia-Washingt
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