- Transports clinic patients/visitors in wheelchairs to appointments and back to entrances.
- Delivers and retrieves transportation equipment as requested.
- Utilizes resources to ensure a safe and efficient patient throughput.
- Provides assistance in medical emergencies.
- Ensures equipment is ready when needed.
- The responsibilities listed are a general overview of the position and additional duties may be assigned.
- Customer Service (Novice): Demonstrates the ability to influence customers. Knows how to verify and clarify the needs and expectations of customers. Responds quickly and efficiently to customer service requests. Participates in and conducts meetings with customers. Keeps customers informed of status via standard reporting techniques. Meets the continuing service needs of a customer group, including requests for changes in work content. Responds to customers with an appropriate level of urgency, energy, persistence and tenacity.
- Dispatch (Fundamental Awareness): Has limited experience, training, direct exposure, or past experience working with dispatch.
- Medical Equipment Knowledge (Fundamental Awareness): Awareness of the capabilities of the specific medical equipment and its characteristics. Able to use the medical equipment to accomplish very basic tasks associated with the specific devices.
- Organizational Impact: Performs clearly defines tasks and methods described in detail to achieve standardized solutions that impact own performance with regular guidance.
- Problem Solving/ Complexity of work: Follows a well established process to solve routine problems where solutions are clearly prescribed.
- Breadth of Knowledge: Has basic job knowledge of systems and procedures that are common to own job.
- Team Interaction: Individually contributes to the team.
- Applies Technology:
- Adapts to Change:
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Patient Transport - Nashville, United States - Vanderbilt Health
Description
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization:
HR TempForce
Job Summary:
JOB SUMMARY
Performs work activities of the Central Transportation department, which include transport of patient, equipment and supplies to various patient care areas.
KEY RESPONSIBILITIES
TECHNICAL CAPABILITIES
Shift:
Mon-Fri 9:30a-6:00p
Temporary to permanent assignment
Vanderbilt University Medical Center TempForce (TempForce) was created to connect temporary talent to areas throughout the Medical Center. TempForce places diverse and skilled personnel to departments across the Medical Center. In any given year, TempForce fills a wide variety of temporary requests including pharmacists, administrative/clerical roles, medical assistants and more.
We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at VUMC for professional growth, appreciation of benefits, and a sense of community and purpose.
Core Accountabilities:
Delivering Excellent Services :
Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service
Solves Complex Problems:
Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
Offers Meaningful Advice and Support:
Listens carefully to understand the issues and provides accurate information and support
Ensuring High Quality :
Performs Excellent Work:
Checks work quality before delivery and asks relevant questions to meet quality standards
Ensures Continuous Improvement:
Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond.
Fulfills Safety and Regulatory Requirements:
Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department
Managing Resources Effectively:
Demonstrates Accountability:
Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service
Stewards Organizational Resources:
Displays understanding of how personal actions will impact departmental resources
Makes Data Driven Decisions:
Uses accurate information and good decision making to consistently achieve results on time and without error
Fostering Innovation :
Generates New Ideas:
Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them
Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.
Position Qualifications:Responsibilities:
Certifications:
Work Experience:
Relevant Work Experience
Experience Level:
Less than 1 year
Education:
High School Diploma or GED
Vanderbilt Health recognizes that diversity is essential for excellence and innovation.
We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action.
EOE/AA/Women/Minority/Vets/Disabled
