Social Work-Protective Services Supervisor - Greensboro - Guilford County, NC

Description

Salary : $69, $86,907.00 Annually
Location : 1203 Maple Street Greensboro, NC
Job Type: Full Time
Job Number: 03058
Department: Social Services
Opening Date: 01/28/2026
Closing Date: 2/11/2026 11:35 PM Eastern
GUILFORD COUNTY GOVERNMENT
Empower Successful People to thrive in a Strong Community supported by Quality Government
Transparency & Communication | Equity & Inclusion | Accountability
Service & Outcomes Excellence | Our People Matter
Description
GENERAL STATEMENT OF DUTIES
Supervises social workers responsible for high-risk families, and/or individuals.
DISTINGUISHING FEATURES OF THE CLASS
This is a supervisory position that requires assigning and reviewing work/case records of the social workers being supervised. Work includes developing work plans, enforcing work standards for the positions within the control of this position. This position also requires interviewing, selection, developing performance appraisals, and training of new staff members, addressing disciplinary issues and handling employee grievances.
Examples of Duties
DUTIES AND RESPONSIBILITIES
Essential Duties and Tasks

• Conduct audits and reviews of the Child and Family Services Program through reading and reviewing case records to ensure the program is following local, state, and federal standards and policies, and ensures the practice reflects agency values
• Possess extensive knowledge of child welfare standards and practices and local, state, and federal child and family services policy

RECRUITMENT STANDARDS
Knowledge, Skills, and Abilities

• Knowledge of fiscal, state, and federal policies
• Knowledge of social work best practices and delinquency prevention/intervention
• Knowledge of social work practices
• Ability to interpret fiscal reports and ability to communicate federal, state, and local guidelines to all staff
• Knowledge, skills, and ability to supervise social workers responsible for serving high- risk families and individuals
• Ability to communicate any changes/expectations to all levels of staff
• Interpersonal communication skills to elicit information and clarification of issues
• Good listening, oral, and written communication skills
• Good organizational skills, record-keeping and report preparation techniques related to case review
• Ability to use computer programs to generate reports, and outcomes in a variety of formats that are easy for staff to understand
• Ability to set priorities and determine resource requirements and sequence of activities needed to achieve goals
• Ability to work cooperatively with other team members, involves others, shares information as appropriate and shares credit for team accomplishments

Typical Qualifications
MINIMUM QUALIFICATIONS

• MSW from an accredited school of social work and two years professional social work or counseling experience
• BSW from an accredited school of social work and three years of professional social work or counseling experience
• Master's degree in a counseling field and two years professional social work or counseling experience
• Bachelors degree in a human service field or related curriculum and three years professional social work or counseling experience
• Bachelors degree from an accredited college/university and four years professional experience in a related human service field providing experience in the techniques of casework, group work or community organization
• Must have possession of an appropriate driver's license issued by the State of North Carolina
• A motor vehicle record (MVR), background check, and drug screening will be conducted on candidates considered for positions
• Prefer North Carolina Social Services experience

Supplemental Information
Residency RequirementCandidate must reside within a two-hour driving radius of Guilford County to be considered for employment.
TRANSCRIPTS ARE REQUIRED. Copy of transcript must be submitted with application. Official college transcripts required at time of hire. Please send transcripts to: -.gov or attach a copy to your online application.
Physical Demands
An employee in this position must be able to physically perform the basic life operational functions of fingering, talking, hearing, and repetitive motions. The employee must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently and/or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Working Conditions
Work consists of office environment. No adverse environmental conditions.
May Require Driving
This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria.
If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.
Special Note
The generic class description gives an overview of the job class, its essential job functions and recommended job requirements. However, for each individual position assigned to this, there is available a completed job description with physical abilities checklist which can be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal defensible personnel decisions.
Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling
We are excited about the opportunity of having you as a prospective new employee
You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work?
Below are a few of the reasons why we love working for Guilford County.
We offer Health Insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. That's less than $45 a month for medical, dental & vision coverage; that's unheard of.
Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense.
We are excited to inform you Guilford County has an Employee Wellness Center (24/7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist
Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues.
13 paid holidays, 12 sick days, and 12 vacation days a year. That's 37 paid days a year, totaling almost 2 months of paid time off.
Employer contributes 5% into your 401(k) - no match required.
Enrollment in the State Retirement Plan by contributing 6%.
Longevity pay beginning at five years of service.
We provide a $10,000 Life and AD&D benefit to eligible employees.
Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care.
Voluntary Life, AD&D, Short-Term and Long-Term Disability.
01
Do you have a MSW from an accredited School of Social Work?

• Yes
• No

02
Do you have a BSW from an accredited School of Social Work?

• Yes
• No

03
Do you have a Bachelor's degree in a human service field?

• Yes
• No

04
Do you have a Master's degree in a human service field? (i.e. Social Work, Psychology, Criminal Justice, Counseling)

• Yes
• No

05
Do you have a Bachelor's degree from an accredited college or university?

• Yes
• No

06
How many years of professional social work or social worker related experience do you have?

• Less than 1 year
• 1 year but less than 2 years
• 2 years but less than 3 years
• 3 years but less than 4 years
• 4 years or more

07
Are you currently fostering any children in your home?

• Yes
• No

08
Are you currently licensed as a foster parent through Guilford County DHHS or any other private or public agency?

• Yes
• No