Customer Advisor with Polish Language Skills - Pitcairn, PA, United States - Redwood Ventures

James Miller

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James Miller

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Freelance
Description
Are you a customer service enthusiast looking for a new challenge? Then join our team. Fensterblick GmbH & Co.

KG is a dynamic company in the e-commerce sector, actively and innovatively shaping the digitalization of the rapidly growing online market for windows, doors, and sun protection.

Our employees have the freedom they need for a successful career - with the provision of professional competence, gaining work experience, and interesting career opportunities in the growing e-commerce market.


Responsibilities:

  • Individual and needsbased customer consultation for windows and doors
  • Offer calculation and order processing
  • Customer support via email, telephone, and personal consultation
  • Point of contact for customer inquiries regarding payment and order processing, cancellations, and returns
  • Ensuring delivery deadlines in terms of quantity and quality
  • Participation in organizing demand management
  • Communication in German and Polish

Qualifications:

  • Technical or commercial vocational training (office clerk, office management assistant, office manager, office communication specialist, accounting employee)
  • Good/very good language skills in Polish (spoken and written)
  • Strong customer and service orientation
  • Communication skills, friendliness, and reliability
  • Ideally, knowledge in the field of windows and doors or a strong technical understanding

Benefits:

  • Diverse projects in service and administration in the online industry
  • Excellent development opportunities, early responsibility, participation in further training
  • Flexible working hours and fair salary, depending on your own skills
  • Flat hierarchies and colleagues who enjoy building a

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