Customer Advisor with Polish Language Skills - Pitcairn, PA, United States - Redwood Ventures
Description
Are you a customer service enthusiast looking for a new challenge? Then join our team. Fensterblick GmbH & Co.KG is a dynamic company in the e-commerce sector, actively and innovatively shaping the digitalization of the rapidly growing online market for windows, doors, and sun protection.
Our employees have the freedom they need for a successful career - with the provision of professional competence, gaining work experience, and interesting career opportunities in the growing e-commerce market.
Responsibilities:
- Individual and needsbased customer consultation for windows and doors
- Offer calculation and order processing
- Customer support via email, telephone, and personal consultation
- Point of contact for customer inquiries regarding payment and order processing, cancellations, and returns
- Ensuring delivery deadlines in terms of quantity and quality
- Participation in organizing demand management
- Communication in German and Polish
Qualifications:
- Technical or commercial vocational training (office clerk, office management assistant, office manager, office communication specialist, accounting employee)
- Good/very good language skills in Polish (spoken and written)
- Strong customer and service orientation
- Communication skills, friendliness, and reliability
- Ideally, knowledge in the field of windows and doors or a strong technical understanding
Benefits:
- Diverse projects in service and administration in the online industry
- Excellent development opportunities, early responsibility, participation in further training
- Flexible working hours and fair salary, depending on your own skills
- Flat hierarchies and colleagues who enjoy building a
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