Member Specialist - Foxborough, United States - SCU Credit Union

SCU Credit Union

Verified Company

Foxborough, United States

2 days ago

Posted by:

Mark Lane

beBee recruiter

Description

_
Assigned Location TBD - We have locations in Walpole, Sharon, Foxboro, Mansfield, North Attleboro, Brockton, and Taunton. _

SCU Credit Union has a mission to positively impact the financial well-being of our members by providing access to a wide range of products and services; to support the diverse communities we serve through education and collaboration; and to foster a rewarding environment for our employees

We put our members at the heart of everything we do and strive to exceed their expectations by providing: empathy, giving back, integrity, stability, and an inclusive culture.

If you align with these values too, we would love for you to join our team

SUMMARY

Under the general supervision of the Branch Manager, a Member Specialist performs a variety of duties necessary to provide efficient service to members and effective branch operation in conformance with the established Credit Union policies, strategies procedures, and objectives to ensure quality member services.

This is a full-time position. Currently evening and Saturday hours are required.
Branch location TBD.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsible for Teller station and accuracy of transactions
Maintain and secure custody of cash drawer
Cash checks follow check cashing policies and procedures for withdrawing funds
Process deposits and withdrawals for members in person or by mail
Process mortgage and loan payments
Issue bank checks and money orders as needed
Process cash advance transactions as needed
Answer routine member inquiries
Process Stop Payments
Print out statements if requested
Maintain a neat and orderly workstations
Responsible for member account confidentiality and privacy
Accurately and promptly settle drawer at end of day
Ability to cross sell products and services
Open new accounts for members
Answer member phone calls and provide follow up as necessary
Assist in training of new staff.
Other duties as may be required
Serves as a positive role model for others
Great communication skills, to include being a good listener
Takes the initiative with aspects of job duties
Ability to follow written and spoken direction
Completes all work and tasks assigned
Understands products and services, interest rates, stop payments, lost passbooks, check ordering, direct deposit, cards, file maintenance and account opening procedures.

Qualifications

Serves as a positive role model for others
Great communication skills, to include being a good listener
Takes the initiative with aspects of job duties
Ability to follow written and spoken direction
Completes all work and tasks assigned
Understands products and services, interest rates, stop payments, lost passbooks, check ordering, direct deposit, cards, file maintenance and account opening procedures.
SCU Credit Union is an equal employment opportunity employer._

Pay:
From $20.50 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k)

matching

Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

8 hour shift
Day shift

Weekly day range:

Monday to Friday
Rotating weekends

Work setting:

Inperson

Application Question(s):

Do you have the flexibility to be posted at any of our branch locations? Branches are located in Walpole, Foxboro, Mansfield, North Attleboro, Sharon, Brockton, and Taunton.

Work Location:
In person