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Monroeville

    Patient Service Representative - Monroeville, United States - Forefront Dermatology

    Forefront Dermatology
    Forefront Dermatology Monroeville, United States

    4 weeks ago

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    Description

    Overview:

    Come join our team We have an immediate need for a Patient Service Representative in our Monroeville, PA clinic If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you

    Full Time: Monday-Friday; Hours vary between 6:30am and 5:00pm (start and stop time variable)

    Summary
    The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.

    Here are just a few things we offer:

    • Access to health, dental, and vision insurance
    • Health Savings Account $500 matching contribution
    • Eligible for PTO and Holiday pay
    • Company paid life insurance and long term disability (full-time only)
    • Access to voluntary short term disability insurance (full-time only)
    • Access to additional life insurance
    • Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
    • 401K with employer contribution
    • Profit sharing
    • Employee discounts
    • And much more
    Responsibilities:

    Essential Functions

    • Performs opening and closing clinic duties
    • Greets patients, checks in for appointments and verifies insurance
    • Scans documents into electronic health recordMaintains tidiness of waiting area and reception counter throughout the day
    • Checks schedules for added, canceled and no-show appointments throughout the day
    • Schedules follow up appointments as needed
    • Responds to designated tasks in the electronic health record
    • Orders clinic office supplies
    • Sells and tracks cosmetic products
    • Distributes mail
    • Prepares for next day scheduled appointments
    Qualifications:

    Education

    High school diploma or equivalent is required

    Knowledge, Skills & Abilities

    • 1-2 years of recent medical office experience or in a similar capacity is preferred.
    • Proficient in basic computer functions.
    • Ability to learn new software quickly.
    • Must possess excellent customer service, communication and organizational skills.
    • Ability to operate standard office equipment.
    • Ability to type a minimum of 40 wpm is preferred.
    • Must possess attention to detail.
    • Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
    • Ability to respond positively to constructive feedback and direction from supervisors.
    • Must demonstrate professional appearance and manner at all times.
    • Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others.
    • Ability to maintain confidentiality of information.
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