- Associate Degree in Business Administration or related field
- Certification with National Association of Medical Staff Services (or obtain within 15 months of hire date)
- 2 years' experience with healthcare credentialing/privileging
- Strong organizational skills with high level attention to detail
- Strong communication skills (written, verbal and interpersonal). Strong grammar and proofreading skills.
- Proficiency with Medical Staff Credentialing and privileging standards and processes
- Demonstrate a professional and adaptable demeanor with internal and external clients, including administrators, physicians, peers, support staff community members, Board members and vendors.
- Exhibit a high energy level, and demonstrate the ability to work as a team, with flexibility in work habits to schedule and meet the needs of the MSS and Administration departments.
- Proven track record of exceptional customer service skills.
- Ability to multi-task, planning and prioritizing a large volume of detail-oriented work in accordance with changing deadlines.
- Ability to work with minimum supervision, set priorities, and follow through to accomplish results.
- Strong computer technology skills including, but not limited to, Microsoft Outlook, Microsoft Word, Excel, PowerPoint and database management.
- Demonstrated ability to conduct Internet research in an efficient, productive manner.
- Proficiency with MD-Staff Software preferred.
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Medical Staff Coordinator - Oxford, United States - Granville Health System
Description
Position Summary:The Medical Staff Services Coordinator reports to the Director of Medical Staff & Administrative Services and is responsible for coordinating all aspects of the GHS Medical Staff Credentialing Program. Work also encompasses a variety of administrative support functions to include but not limited to answering telephone calls, use of fax machine and computer communications and providing administrative support to the executive leadership team as needed. Creates and maintains files and records of GHS Medical Staff. Conducts necessary research to verify credentials of medical staff applicants, reappointments and locum renewals by using acceptable and delineated methods. Manages database system, recording accurate and current relevant documents of every GHS provider. Prepares meeting agendas, records/transcribes minutes for Credentials Committee, MEC and Medical Staff Meetings. Utilizes proficiency with Microsoft Office products and database entry/management. Communicates new appointments, reappointments and/or change of staff with GHS Stakeholders as directed. Exhibits high degree of responsibility with confidential and sensitive nature of MSS and Administration responsibilities. Position requires flexible hours and work ethic that thrives in a deadline driven environment. Professional development maintenance of competencies is expected of this position.
Duties:
•Establish professional relationship with all internal and external associates to include Medical Staff applicants and members.
•Establishes and completes credentialing files for new appointments, re-appointments and locum renewals, following defined outline of standard verifications.
•Conducts necessary research via internet methods and/or other correspondences to verify medical staff credentials.
•Records relevant and delineated documents in database for each provider.
•Maintains confidentiality of all medical staff records to include electronic and hard copy files.
•Monitors database for pending expirations of licenses, certifications, malpractice insurance, quality metrics, etc.
•Follows up pending expirations with providers, agencies, practice managers, etc. Ensures there are no lapses in needed records.
•Prepares needed documents for appropriate signatures to complete credentialing/privileging process.
•Generates reports as requested or per policy to communicate specified data from the database.
•Prepares verification letters for other Verification Offices, following established and authorized language.
•Prepares agenda for Credentials Committee and reviews with Director, Medical Staff & Admin. Services.
•Prepares agenda for Medical Executive Committee (MEC) and reviews with Director, Medical Staff & Admin. Services.
•Prepares agenda for Medical Staff Meeting and reviews with Director, Medical Staff & Admin. Services.
•Records and transcribes minutes to Credentials Committee, MEC and Medical Staff Meetings.
•Establishes physician profiles on specified form for the SunRx 340b program.
•Updates Meditech system with new providers credentialed through MSS department and when otherwise requested.
•Develops working knowledge of laws and statues applicable to Medical Staff Credentialing
•Develops familiarity with content of Medical Staff By-Laws, Rules and Regulations.
•Communicates relevant info to Medical Staff as directed.
•Assist with the development of MSS marketing materials.
•Collaborates with Marketing Department to ensure that all new providers are added to the GHS website.
•Updates Medical Staff By-Laws, Rules and Regulation as directed and per established policy.
•Maintains knowledge of standards for Joint Commission, National Committee of Quality Assurance, as well as state and federal regulations pertaining to medical staff credentialing.
•Prepares for Joint Commission or other agency review. Assists Director, Medical Staff & Admin. Services in presentation to review panel as directed.
•Responsible for collaborating with the Director, Medical Staff & Admin. Services in maintaining tracking tool and record of medical staff quality and educational data (I.e., OPPE, FPPE, CME etc.).
•Assists with Medical Staff Event planning and execution when directed.
•Orients MSS office assistants (volunteers) to duties and supervises their activities to ensure that policies are followed and confidentiality is maintained.
•Apprises Director of Medical Staff Services of any identified issues or resource needs.
•Supports Director of Medical Staff Services with all other aspects of the MSS & Administration department, i.e., physician recruitment, orientation, locum scheduling, retention and relations.
•Other related duties as assigned by the Director of Medical Staff Services, Senior Leadership or Medical Staff Leadership.
Qualifications:
