Customer Operations Manager - Palm Springs

Only for registered members Palm Springs, United States

1 month ago

Default job background
Full time
+ Job summary +

Job Summary

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team.

+ Qualifications +

Qualifications

  • 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
  • High School Diploma required, Bachelor's Degree preferred 
+ Responsibilities +

  • Responsible for daily customer operations and revenue generation for their assigned function

  • Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes 

  • Resolves customer issues, ensuring a positive customer experience/li>
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