Client Solutions Planner - San Francisco, United States - TikTok

TikTok

Verified Company

San Francisco, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Responsibilities

TikTok:

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.

TikTok has global offices including Los Angeles, Mountain View, New York, Austin, London, Paris, Berlin, Dubai, Singapore, Jakarta, São Paulo, Seoul and Tokyo.

Why Join Us:

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.
Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team.

Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.
Join us.

About the Role:

About the Team:

The enterprise ad sales team works with some of the largest organizations across all categories. They are responsible for enabling advertising on the platform and connecting users with brands.

Responsibilities:

Develop plans for key clients with KPI deliverables in mind
Support in media and creative strategy, planning, and implementation of campaigns to deliver against Client Goals
Work with internal teams to guide inventory allocation
Work with the Finance and Sales Ops team on any new client approvals
Enter IO into Order Management System and track the progress from beginning to completion
Verify accuracy of Internal IO and client insertion order
Assist in presale pipeline management, reporting, and opportunity accuracy in CRM system
Keep sales apprised of all key issues, updated and relevant data throughout campaign process
Work with Creator team to manage influencers for custom campaigns
Support and work with the Brand Partnerships (Sales) Team on presale research and pitch
Support Client Solutions team in postsales execution and reporting needs for clients
Manage and grow postsale client relationships with advertisers of all sizes

Qualifications:

Qualifications:

1+ years of experience in account management / client services roles in digital marketing or ad tech experience with auctionbased ad networks
Must be willing to work in San Francisco

Preferred Qualifications:

Ability to analyze data and identify insights to assess campaign performance
Have the ability to collaborate, work crossfunctionally and communicate effectively across multiple business functions and geographies
Demonstrated experience with digital media platforms, advertising metrics, and industry trends (Direct Response marketing, data and technology solutions, adtech, partnerships, etc)
Proactive attitude with excellent project management, organizational, and analytical skills
Experience diagnosing and solving technical problems with product and engineering teams is a big plus
Strong verbal and written communication skills, ability to effectively translate technical language to nontechnical stakeholders
Demonstrated experience presenting ideas
Experience with Excel, experience with analyzing datasets and delivering insights

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

Job Information
The hourly rate range for this position in the selected city is $32.67- $32.67.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life.

We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match.

As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.