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    Network Support Engineer - North Salt Lake, United States - Cynet Systems

    Cynet Systems
    Cynet Systems North Salt Lake, United States

    3 weeks ago

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    Description
    Job Description:

    Responsibilities:
    • Support and troubleshoot LAN/WAN infrastructure for Process Control Networks.
    • Ability to work independently and in a team oriented environment.
    • Can effectively lead infrastructure improvement projects.
    • Effectively engages the team for alignment and communications.
    • Working knowledge of RF infrastructure and standards.
    • Responsible for the timely completion of all Information Protection Evergreen Processes for network and wireless technologies.
    • Responsible for ensuring all infrastructure cabling installations follow Chevron recommendations (labeling, documentation, etc).
    • Install, configure, and maintain network operating systems and application software, as appropriate (example, SolarWinds NPM, NCM, Syslog).
    • Knowledge to support, troubleshoot, upgrade, and maintain all routers and core switches.
    • Proactively review logs and performance data to anticipate and respond to system issues.
    • Create or update high-level and detailed network diagrams for all sections of the network infrastructure including fiber diagrams and fiber end maps, network interface topology drawings, and wireless RF maps were appropriate.
    • Monitor network capacity to ensure users receive adequate application and service response times.
    • Responsible for all operational, maintenance, and security management of Cisco and Palo Alto firewalls.
    • Provide support and manage Internet Protocol (IP) addresses for all control systems.
    • Maintain IP compliance of all equipment by adhering/implementing company s Information Risk Standards.
    • Maintaining up-to-date inventory as per company s standards.
    • Monitor reliability and health of equipment in the form of daily checks.
    • Identify problems and implement corrective actions.
    • Report all issues to management.
    • Support and integrate information technology standards into the PCN environment.
    • Supervise and control all vendor s activities related to systems/subsystems during their visit to the facility.
    Key Skills/Certifications/ Criteria:
    • 5+ years of experience in Enterprise Network management (Cisco and Palo Alto).
    • Experience on support, administration and troubleshooting of hardware, operating systems, and software for Servers and Workstations.
    • Associate or higher graduation.
    • CCNA or greater is required.
    • PCNSA or equivalent experience.
    • SolarWinds and Client experience is desired.
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