Project Manager/customer Service Representative - North Andover, United States - Advance Reproductions Corporation
2 weeks ago
Description
Advance Reproductions Corporation, an ISO 9001:2015 and ITAR registered company, is a leading supplier of high-quality, large-area and optical photomasks and phototools. We support manufacturers throughout the world involved in the manufacture of semiconductor, hybrid, microwave, nanotechnology, display and electronic packaging devices. In addition, Advance takes pride in supporting the high precision photomask requirements of colleges and universities both nationally and internationally.
Advance is seeking a proven, self-motivated, customer service representative with experience in scheduling jobs for production as well as acting as a liaison between sales and customers.
Responsibilities include scheduling and coordinating the flow of work within or between departments of the manufacturing facility to expedite production.
You will also assist customers with production questions, job tracking updates and delivery options.If you have exceptional organizational, multi-tasking, and communication skills and are eager to stand out and participate in a growing business, then we want to speak with you.
Responsibilities Include:
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Supports and adheres to all documented procedures, work instructions and records in accordance with the Advance Reproductions Corporation's Quality Management System
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Maintain customer relations
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Determines production method and routing based on work order specifications
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Schedules according to work order specifications
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Confers with production personnel to resolve problems affecting production schedules
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Issues written and oral instructions
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Generates Billing charges of customer work orders
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Expedites production of product being made by A
RC subcontractors:
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Examines work for exactness, neatness and conformance to policies and procedures
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Confers with appropriate personnel and customer with manufacturing information
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Pay:
$ $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
- No nights
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
- Office
Application Question(s):
- Are you willing to submit to a background check?
Education:
- High school or equivalent (preferred)
Work Location:
In person
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