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    On-site Support Technician - Columbus, United States - Ronald Copley Information Services

    Ronald Copley Information Services
    Ronald Copley Information Services Columbus, United States

    2 weeks ago

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    Description
    RCIS is looking for a contractor to provide on-site support and troubleshooting services at client sites.

    Technicians must be able to troubleshoot workstation issues, read and update technical documentation, dress professionally, and communicate with other support staff.

    This will be a part-time position on a per-job basis. In compliance with tax regulations, contractors may be required to file a W-9 with RCIS prior to recieving payment.
    Experienced and first-time applicants encouraged to apply.

    Roles and responsibilities for this position include:
    Troubleshooting servers, workstations, printers, and other IT equipment issuesCollaborating with other RCIS support technicians and dispatchers in-person and over the phoneAccurately tracking time spent on tasks for billing purposesReading and updating technical documentation as neededDressing professionally for an office environmentAn ideal candidate for this position may possess the following skills:High level of computer competencyStrong critical thinking, communication, and troubleshooting skillsFamiliarity or ability to learn in-house IT applications such as Zendesk, Podio, and Google Apps for Business
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