- Own the security sales enablement process by responding to customer security questions from existing and potential customers.
- Collaborate with technical account managers and participate on customer calls as part of the security team.
- Support post-sales teams on security, privacy and fraud requests.
- Enhance and build out the customer trust and security strategy.
- Work with Product teams on Identity, and Access Management, Single Sign-On, and Identity Providers.
- Collect feedback and input from customer for security controls and requests.
- Develop metrics and KPIs on the sales enablement process.
- Participate in customer fraud and abuse requests from various channels.
- Work with Product, Engineering and Security to mitigate fraud from customers.
- At least 5+ years experience as a Technical Program Manager focusing on product security, sales enablement, and security.
- Bachelor's / master's degree in computer science, Computer Engineering, (or equivalent experience).
- Experience partnering with Technical Account Managers and Sales Engineers on pre-sales and post-sales security requirements.
- Experience with sales enablement functions including responding to customer security questionnaires.
- Experience with participating on customer calls discussing security and privacy issues.
- Experience with Standardized Information Gathering (SIG) questionnaires for security.
- Experience mitigating fraud and abuse and developing strategies to reduce fraud and abuse.
- Strong experience with security specifically with security architecture, operations, and governance.
- Excellent analytical, written, and verbal communication skills – capable of explaining complex requirements in simple words.
- Knowledge or experience with deep linking technologies.
- Experience with regulatory and compliance frameworks such as NIST, SOC2, ISO, PCI, and HIPAA.
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Technical Program Manager - California, United States - Branch Metrics
Description
At Branch, we're transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our Branch team consists of smart, humble, and collaborative people who value ownership over all. Everything we do is centered around creating a great product, team, and company that lives and breathes our motto: Build Together, Grow Together, Win Together.
We are seeking an experienced Technical Program Manager - Security reporting directly to the Head of Security. The ideal candidate will bring a combination of strong technical skills, experience with product security and participating in sales enablement functions. This position will own how security responds to security inquiries from existing and potential customers, and drive customer security requests with internal teams. This important role will collaborate across Product, Sales, Engineering, and Security teams.
As a Technical Program Manager, you'll get to:
You'll be a good fit if you have:
Nice to Haves:
In accordance with applicable law, the following represents a reasonable estimated compensation range for this role: the estimated pay range for this role, if based in Remote CA is $127,000 - $162,000.
Please note that this information is provided for those hired in Remote CA only. Compensation for candidates outside of Remote CA will be based on the candidate's specific work location.
Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above.
This role is 100% remote in California. This role is not eligible for remote work in any other location.
