Front Desk Coordinator - Winchester, United States - Shenandoah Urologic Specialists

Description

Shenandoah Urologic Specialist, located in Winchester, Virginia, is a dedicated Urology practice committed to providing high-quality care. Our mission is centered around delivering a healthcare experience that is personal, transparent, and convenient for our patients.

We are currently seeking a front desk coordinator to join our team, contributing significantly to the success of our organization.

A pleasant personality is essential for this patient-focused role paired with strong work ethic.


Responsibilities:

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Greeting and Check-In: Warmly welcoming patients, verifying their information, and checking them in for appointments.
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Appointment Scheduling: Managing appointment calendars, scheduling patient visits, and arranging follow-up appointments.
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Handling Phone Calls: Answering phone calls, addressing inquiries, scheduling appointments, and routing calls to the appropriate staff members.
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Patient Registration: Collecting and entering patient demographic and insurance information accurately into the system.
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Insurance Verification: Verifying patient insurance coverage, explaining insurance details to patients, and collecting copays or outstanding balances.
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Medical Records Maintenance: Ensuring proper documentation and organization of patient records, including filing, scanning, and updating information as needed.
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Administrative Support: Assisting with administrative tasks such as maintaining office supplies, handling mail, and supporting other staff as required.
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Patient Assistance: Providing information, directions, and support to patients and their families during their visit.
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Adherence to Policies: Adhering to privacy regulations (like HIPAA), office protocols, and maintaining confidentiality of patient information.
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Collaboration: Communicating effectively with medical staff, nurses, and providers to ensure smooth patient flow and office operations.


Pay:
$ $18.00 per hour

Expected hours: 40 per week


Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Winchester, VA: Relocate before starting work (required)

Work Location:
In person