Jobs

    Quality Customer Service Representative - Birmingham, AL, United States - Guidehouse

    Guidehouse
    Guidehouse Birmingham, AL, United States

    2 weeks ago

    Guidehouse background
    Full time
    Description
    Patient Account Representative


    Travel Required :

    Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner.

    Facilitate resolution by referring the matter to the issue/content expert.
    Resubmit Corrected Claims and supporting documentation as need for the patient experience.
    Communicate with other organizational departments to ensure proper handling of patient accounts.
    Advanced computer skills, knowledge of medical terminology, PC applications, and math/bookkeeping skills

    • 3 years related or general knowledge of payorspecific or medical specialty billing
    ~ Bilingual (English/Spanish)
    ~ Shifts 10-7 and 11-8. Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

    Medical, Rx, Dental & Vision Insurance
    ~ Personal and Family Sick Time & Company Paid Holidays
    ~ 401(k) Retirement Plan
    ~ Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
    ~ Short-Term & Long-Term Disability
    ~ Tuition Reimbursement, Personal Development & Learning Opportunities
    ~ Corporate Sponsored Events & Community Outreach
    ~ All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

    If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at or via email at .All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.



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