Assistant Director of Housekeeping - Chicago, United States - Kimpton Hotels & Restaurants

Kimpton Hotels & Restaurants

Verified Company

Chicago, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Why We're Here:

We strongly believe that genuine connections between individuals have a positive impact on their lives, and this belief is at the core of our company.

Our founder, Bill Kimpton, had a vision to challenge the impersonal nature of traditional hospitality and create a unique boutique hotel experience where people could truly connect on a personal level. This vision remains our guiding purpose to this day.

Working here is not just a job – it's about making a difference. Your role is to enhance the well-being of your colleagues, guests, owners, and communities, and together we achieve this goal. This drive fuels everything we do. Every day provides an opportunity for you to positively impact lives in your own special way, and the same positivity will be reflected back to you. It all starts with you.

How We're Different:

Our roots in San Francisco and our entrepreneurial spirit established in 1981 continue to shape our vibrant company culture.

The essence of our culture stems from you.

We celebrate the spirited, authentic you – with your diverse background, skills, experiences, and lively personality. At our company, you are encouraged to be yourself because we recognize that authentic individuals shine brightest in the workplace.

We actively seek and appreciate individuals of various backgrounds who demonstrate creativity and self-motivation. We value those who take initiative and have a natural inclination to improve the lives of others.

This unique blend creates a work environment that is dynamic, unconventional, and exceptional. Guests experience it, and you will too.

What You'll Do:

You will oversee and organize the tasks of room attendants and cleaners responsible for maintaining the hotel premises.

Your role involves ensuring exceptional performance levels by upholding quality standards aligned with Kimpton's values and collaborating with the Front Desk, Sales, and Maintenance Departments to deliver a superior guest experience.

Some of your responsibilities include:

Participate in recruiting, hiring, and training housekeeping staff.
Ensure proper setup of meeting rooms according to the event requirements.
Manage staff attendance and assignments efficiently.
Distribute room keys and assignments to housekeeping attendants.
Conduct regular inspections to identify areas for improvement.
Respond to guest requests promptly via phone.
Keep track of room status using hotel computer systems.
Monitor and manage supplies for guest accommodations within budget limits.
Provide training to staff on safety protocols and regulations.
Maintain high standards in housekeeping for rooms, linens, laundry, and public areas.
Implement cleaning programs to preserve the condition of furniture and equipment.
Coordinate equipment repairs and purchase necessary supplies.
Assist in scheduling maintenance tasks for the hotel facilities.

What You Bring:

High school diploma or equivalent.
Minimum of 1 year in a management role within the hospitality sector.
Positive attitude, team spirit, and a dedication to customer service.
Flexibility to work varied shifts, including evenings, weekends, and holidays.
Basic proficiency in MS Office.

Diversity is our strength. We are dedicated to fostering an inclusive environment that mirrors the diversity of our guests. We encourage our employees to embrace and appreciate differences in personalities, backgrounds, work styles, and more.

We welcome individuals of all races, ages, religions, abilities, and identities. For our complete Equal Employment Opportunity policy, please visit our website.

**Be Yourself. Lead Yourself. Make it Count.