Release Manager - Kennesaw, United States - Insight Global

Insight Global Kennesaw, United States

1 week ago

Description

Insight Global is seeking a Release Manager / Scrum Master to join a growing technology team for one of our large clients in the financial services industry.

This resource will assist with planning, scheduling, and coordination for planned and unplanned/emergency releases. Additionally, ensure that the release process is followed, continually assessed, improved, documented, and socialized.

Will work closely with Quality Assurance, Project Managers, Development, Infrastructure, and upstream/downstream teams to assess and verify impact of change.

Expected to host meetings to obtain status and share information, prepare, and publicize release statistic to be used as input to continually improve the release process.

Additional Job Duties:
Maintain tracking of releases across all scrum teams.
Create Jira Dashboard and filters to manage release scope
Host release kick-off meeting to review timeline and logistics, as needed
Host meetings to finalize scope and address potential conflicts/collisions with other changes
Attend release meetings to review status of SE/UAT runs, signoffs, scope changes, and other issues that can impact the release timelines
Send invitations, prepare detailed agendas, and send minutes for meetings hosted
Send Notices announcing release milestones such as scope freeze, code freeze, sign-off dates, and other key milestones
Ensure all release signoffs are obtained, and, where applicable, attached to Jira
Prepare and send reports to Release Deployment and Production Support teams to show release has met the readiness criteria
Liaise and follow-up with members of the release teams as needed
Maintain release documentation as process evolves
Provide support for releases during deployments that can occur during non-business hours as needed.
Open Change Requests in BMC Remedy tools and complete all forms related to an application deployment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

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Banking industry experience

Experience with BMC Remedy for ticketing/change management
Proficient in writing procedures and designing process maps
Proficient in customer coordination and resolving issues
Comfortable selfmanaging and taking ownership
Excellent organization
Understanding of the endtoend business process and intellectually curious
Ability to apply lessons learned via enhancements or improve the process and procedures
Proficient in gathering data and creating/managing defect
3+ years of recent release manager experience in a fastpaced environment
Strong technical background indepth understanding of application and system architecture (APIs, database builds, etc.)
Proficiency in data management, including gathering, review, and reporting (both in technical and executive format)
Strong documentation skills, including (translating technical information into actionable insights and executive briefs)
Wellversed in Agile / Scrum processes, fundamentals, best practices, etc.; Ideally, serving in a Scrum Master role previously
Ability to partner with and influence others
Ability to work with and communicate with peers and senior management
Experience using SharePoint, Jira, Wiki, and Confluence
Proficiency in Microsoft Excel, especially in creating and updating pivot tables and charts
Experience hosting and managing Conference Meetings (Action Items and Results)
Experience analyzing risks and applying mitigation in a highly governed environment
Familiarity with Enterprise Change Management processes from project to deployment

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