Strategic Account Director - Irvine - RIS Rx

    RIS Rx
    RIS Rx Irvine

    1 day ago

    $120,000 - $190,000 (USD) per year *
    Description

    Strategic Account Director

    Irvine, CA (on-site/hybrid/remote)

    Role Overview

    As Strategic Account Director, you will lead RIS Rx's largest and most complex client programs, driving enterprise-level partnerships and ensuring operational excellence. This role is built for a dynamic, analytically driven leader who thrives in managing highly complex products, where success is defined by data integrity, operational precision, and cross-functional execution.

    Core Responsibilities

    Enterprise Account Ownership

    • Act as the primary enterprise account owner for RIS Rx's manufacturer programs.
    • Own the overall client relationship, including executive-level communication, escalation management, and long-term account health.
    • Ensure alignment between client objectives and RIS Rx's operational, analytic, and product capabilities.

    Cross-Functional Leadership

    • Serve as the executive relationship lead across Client Success, Implementations, Product, Analytics, and Operations teams.
    • Drive structured execution across all workstreams, ensuring clarity of ownership, timelines, and deliverables.
    • Partner closely with internal leadership to align account strategy, resourcing, and performance expectations.

    Program Oversight & Quality Control

    • Provide oversight to ensure high client satisfaction and sustained program performance, including accurate claims, enrollment, and financial reporting.
    • Maintain rigorous quality control standards while ensuring operational readiness and scalability for large manufacturer programs.
    • Review and challenge data outputs prior to client delivery, ensuring accuracy, defensibility, and narrative clarity.

    Ideal Backgrounds

    Healthcare Consulting

    • Experience advising pharmaceutical manufacturers, payers, or providers on commercial, access, or affordability programs.
    • Comfortable operating in ambiguous environments and translating complex findings into clear recommendations.

    Enterprise SaaS Account Management

    • Ownership of large, complex client relationships where success depends on analytics, process design, and cross-functional coordination rather than pure sales tactics.

    Financial Services

    • Experience supporting banks, payments, or benefit-administration tools requiring precise Excel-based modeling, reconciliation, and large-file validation.

    Across all backgrounds, candidates must demonstrate the ability to interpret messy, real-world datasets and convert them into actionable operational decisions.

    Required Skills & Qualifications

    • 7+ years of experience in account management, consulting, or enterprise client success within healthcare, SaaS, or financial services.
    • Proven experience functioning as the key client sponsor for operationally complex, data-intensive products.
    • Advanced Excel expertise, including:
    • Dynamic formulas
    • Pivot tables
    • XLOOKUP and complex data reconciliation
    • Large-file validation and financial modeling
    • Exceptional ability to translate complex datasets into clear operational narratives for both internal teams and external stakeholders.

    Leadership Attributes

    • Consulting-style mindset: structured, and comfortable challenging assumptions and data prior to external sharing.
    • Enterprise-level communicator who builds trust through analytic rigor and operational credibility.
    • High-EQ leader capable of operating as a junior executive sponsor for RIS Rx's most important client relationships.

    Preferred Qualifications

    • MBA or degree in economics, analytics, finance, or a related field.
    * This salary range is an estimation made by beBee
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