Technical Customer Service Representative - Holbrook, United States - AIR DISTRIBUTION CORP
AIR DISTRIBUTION CORP
Holbrook, United States
Verified Company
4 weeks ago
Description
Air Distribution Corporation (ADC) is a manufacturer's representative of HVAC equipment.We are one of the largest independent HVAC representatives in the New England market and a top producer for the manufacturers we represent.
Throughout our 24 years in business, we have worked hard to make ADC an enjoyable and rewarding place to work.
We currently have an exciting opportunity for a Technical Customer Service Representative at our corporate office. You will work within a team-oriented environment in conjunction with our Sales & Engineering representatives assisting contractors and engineers.
The Technical Customer Service Representative will assist our Outside Sales staff and the client by providing technical information as requested.
Essential Duties and Responsibilities:
- Provide leadtime and shipment status information for specific orders
- Assist our Sales Team with equipment selection and pricing.
- Provide detailed construction submittals of our products for specific construction projects.
- Assemble and organize job files for the Account Sales staff.
- Prepare project close out documents.
Qualifications:
- 2 years of Customer service experience dealing with technical products
- Strong oral and written communication skills.
- Selfstarter with the ability to handle and manage multiple tasks and details.
- Excellent time management skills
- Detail Oriented
- The ability to assimilate basic technical information with strong mathematical skills.
- Familiarity with HVAC products is a plus
All inquiries will be kept confidential.
Pay:
$60, $70,000.00 per year
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Experience level:
- 2 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
Work Location:
In person
